Customer Service Representative

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Logiflex Inc A tiempo completo

Our company provides drayage services in the Houston and Chicago regions, and we are seeking a Customer Service Representative to join our team.

This position entails delivering operational customer service support to our key customers.

The role requires surpassing customer expectations by addressing issues, accurately inputting orders into the TMS system, and troubleshooting daily tasks.


Responsibilities

  • Input data entry / reporting
  • Constantly maintain communication with customers and brokers
  • Ensure all necessary information needed for container pickups
  • Schedule deliveries and communicate them drivers
  • Address and resolve problems with shipments in transit in a timely manner
  • Build relationships and provide excellent customer service

Qualifications

  • Associate or Bachelor's degree in business or related field preferred or equivalent work experience in lieu of degree
  • Previous experience in transportation and logistics is preferred
  • Excellent communication, presentation, and customer service skills
  • Team player with ability to work effectively in a fastpaced environment

Salary:

- $1000 a month to start

100% Remote job

Pay:
From $1,000 per month

Education:

  • Associate (required)

Experience:

- intermodal: 1 year (required)

Language:

  • Englsih (required)


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