Planning Analyst Dps

hace 2 semanas


Cali, Valle del Cauca, Colombia Mondelēz International A tiempo completo

Job Description

:

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.
You will improve value and service to your customers and improve supply chain efficiency.

In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.


How you will contribute

You will:

  • Be the single point of contact for your customer portfolio
  • Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
  • Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships crossfunctionally and with customers
  • Work with the order fulfilment team to report on KPIs, including rootcause analysis and improvement initiatives
  • Use customer data to monitor onshelf availability, depottostore service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in CS&L and with customers
  • Experience in fastmoving consumer goods or consumer packaged goods company
  • Strong analytical and problem solving skills
  • SAP knowledge and expertise in MS Office
  • Customer orientation, strong influencing and communication skills
  • Strong focus on delivering productivities, service and KPIs
  • Team player, accountable, proactive thinking, flexibility

Más información sobre este puesto

Qué debes saber acerca de esta posición

:

Mejorarás el valor y el servicio a tus clientes y mejorarás la eficiencia de la cadena de suministro.

Además, utilizarás los datos internos y de clientes para optimizar los planes y apoyar las iniciativas conjuntas con clientes estratégicos.


Educación/ Titulaciones

:

  • Profesional en Ingeniería, Administración de Empresas, Economía o carreras administrativas afines.

Requisitos específicos del puesto

:

  • Experiência previa en Planeación de la Producción, Planeación de la Demanda y Reabastecimiento.
  • Manejo o participación en proyectos.
  • Nível de Excel avanzado.
  • Análisis de Bases de datos e información de altos volúmenes.
  • Nível de inglés intermedioavanzado.

Modalidad de trabajo

:

Presencial

Ubicación

:

Cali, Colombia.

No Relocation support available

:

Business Unit Summary

:

WACAM is Mondelez International's Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as _Choco-Soda _
, _Doña Pepa _
, _Coronitas _
and _Cua-Cua _
to over 190 million discerning consumers.

:


Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.


Job Type

:

Regular

Customer Collaboration (CLD)

Customer Service & Logistics

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