Consumer Operations Support Rep I

hace 2 semanas


Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo
TransUnion's Job Applicant Privacy Notice

What We'll Bring:

What You'll Bring:

  • Completes work referred from offshore vendor and ensures that all TU and FCRA guidelines, procedures and policies have been followed, as well as tracking levels of accuracy
  • Analyze consumer contact data to determine error trends in our current practices and provide feedback to your team lead based on early recognition of potential training issues
  • Works on special projects as assigned
  • Performs other related duties as assigned

Impact You'll Make:

Qualifications:

  • High school diploma required and minimum of twelve months previous work experience in a customer contact role. Call center environment (Consumer Contact Center) and an Associate's degree preferred
  • Must possess the ability to multi task and work independently
  • Must possess good listening and communication skills with the ability to accurately make independent decisions
  • Analytical, summarization, conceptualization and prioritization skills in a rapidly changing environment
  • Familiar with Microsoft Office Products, especially Microsoft Word and Excel
  • Ability to perform multiple tasks in environment that changes daily based on incoming work
  • Ability to maintain focus, flexibility, and organization
  • Strong attention to detail
  • Understanding of credit reporting laws preferred
  • Extreme confidentiality in all matters relating to the position
TransUnion Job Title

Rep I, Consumer Operations Support

  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping...


  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and toolsWhat You'll Bring:The Tenant and Employment (T&E) Voice Office...

  • Rep Iii

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Respond to escalated consumer complaints received by TransUnion executives and senior management. This role will also be responsible for researching and responding to consumer complaints received from Third party sources including the CFPB, Attorney General, Better Business Bureau, and various...

  • Product Support Tech

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Rep I (Product Support Tech) is an integral part to the Global Service & Support Team and works alongside the technical and operational organizations to optimize Customer Experience, System Quality and Operational Efficiency.This is a remote position which may require occasional in-person...


  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Bilingual (English and Spanish) Voice Associate is responsible for answering inbound phone calls relating to TransUnion Products and Services. The Voice Associate will support both customers and consumer who use the TransUnion Services.What You'll Bring: Ability to learn and maintain a...


  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and toolsWhat You'll Bring:The Tenant and Employment (T&E) Voice Office...


  • Bogotá, Bogotá D.E., Colombia Findigs A tiempo completo

    The TeamOur Support team is responsible for addressing inbound help inquiries for both enterprise and consumer Findigs users. In addition to day-to-day requests, the team is charged with improving their processes to better meet user needs, providing feedback from users back to customer-facing and development teams, and prioritizing ongoing training to ensure...


  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:What You'll Bring: Ability to learn and maintain a consistently high level of knowledge regarding Transunion's products, services, systems, processes, policy knowledge and tools and by doing so demonstrate consistent knowledge of these services and processes when performing all voice operations in a...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:As a Sr Manager Consumer Service at adidas you are responsible for driving the regional transformation of the Consumer Service function towards a fully integrated, omni-channel consumer service function, with a strong digital presence, combining substantial (digital) technology & process efficiency gains with...


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    Company DescriptionNielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what is possible. How? We combine unparalleled...

  • Operations Support

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia HUBTEK A tiempo completo

    Description:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...


  • Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Who We AreAt TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Process Control Engineer

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia O-I A tiempo completo

    de la empresaSobre O-I¿Recuerdas la última vez que abriste una botella de champán? ¿Una cerveza fría después de un duro día de trabajo o una botella de agua mineral con gas para calmar la sed? Pues probablemente la hicimos nosotros. Somos O-I y nos encanta ser quienes más envases de vidrio fabricamos en el mundo.O-I cuenta con más de un siglo de...

  • Product Support Rep Iii

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo

    Descripción - ExternaCareers that Change LivesA Day in the LifeResponsibilities may include the following and other duties may be assigned. Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. Documents...

  • Product Support Rep Iii

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo

    Careers that Change LivesA Day in the LifeResponsibilities may include the following and other duties may be assigned. Responds to customer product inquiries, issues or malfunctions via telephone or chat sessions. Interpersonal skills and product knowledge are critical to responding and troubleshooting to customer inquiries. Documents customer information,...


  • Bogotá, Bogotá D.E., Colombia Zebra Technologies A tiempo completo

    Remote Work: HybridOverview:The role of the Sales Operations Analyst will be to ensure management's ability to make sound, fact-based decisions. The primary responsibilities of the role are to manage existing reports and build custom reports as requested for the assigned functional area. Works with sales to gather report requirements and deliver desired...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    What will you do? – Ensure the expected consumer experience for CONFIRMED APP articles in NAM and LAM What type of projects will you be involved in? – All ONLINE DROPS that come through CONFIRMED APP in US, CA, MX and BR With what will you work? – different integrated systems that compile all necessary information to make a product launch ...


  • Bogotá, Bogotá D.E., Colombia Takeda Pharmaceutical A tiempo completo

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    What will you do? Ensure the expected consumer experience for CONFIRMED APP articles in NAM and LAM What type of projects will you be involved in? All ONLINE DROPS that come through CONFIRMED APP in US, CA, MX and BR With what will you work?- +8 different integrated systems that compile all necessary information to make a product launch Who will be in your...


  • Bogotá, Bogotá D.E., Colombia adidas A tiempo completo

    What will you do? –Ensure the expected consumer experience for CONFIRMED APP articles in NAM and LAM What type of projects will you be involved in? –All ONLINE DROPS that come through CONFIRMED APP in US, CA, MX and BR With what will you work? – +8 different integrated systems that compile all necessary information to make a product launch Who will be...