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Service Center

hace 4 meses


Bogotá, Bogotá D.E., Colombia Alfa Laval A tiempo completo
Service Center lead in service and administrative function, based in Funza, Cundinamarca.

  • Fully responsible for the Field Service cost centre forecast and result including investments and monitor progress against financial targets
  • Secure a strong QHSE culture within the Field Service organization.
  • Manage and develop capabilities needed to support the overall Service strategy.
  • Identify training needs and keep track of FSE competence improvement and personal development and skills matrix updates accordingly.
  • Support proactive service sales by lead generation in collaboration with Service sales.
  • Ensure that jobs are executed according to customer relationships internally and externally.
  • Lead the team even remotely giving the direction and ensuring that they are performing according with the service strategy with a strong customer orientated mindset.
  • Implement continuous efficiency improvements utilizing innovative processes and technologies
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Requirements:

  • Strong engineering knowledge to support operation, repair and equipment maintenance.
  • Demonstrated Leadership skills through previous experience with teams.
  • Flexibility and assertiveness to handle high demanding stakeholders.
  • Engineering degree.
  • Demonstrated experience in technical service function and direction.
  • English intermediate.
  • Highly valued specialized technical knowledge in our key technologies.