Cloud Operations Supporter

hace 2 semanas


Bogotá, Bogotá D.E., Colombia 3Shape A tiempo completo

About the position


You will be joining our Cloud Operations team in our Infrastructure and Services department, part of Group IT in 3Shape.

We are scaling the team both with regards to new colleagues but also in our geographical reach. We will be covering all time zones and are therefore staffing up in several regions.

Hence, to ensure collaboration and capabilities across regions, English proficiency is a must as well as a desire for introducing, following, and improving standardized practices and procedures.

Join us meeting our cloud operation ambitions for 'Everything-as-Code' in the future. This means that there will be Runbooks for all actions that should be performed, and scripts to follow.

What we offer
Be a part of our team expansion that is going for 24/7 support split across different regions.

You will join our 'hub' in Bogota, Colombia, from where we will support the Americas and APAC time zones together with colleagues from our IT Service Desk and our customer facing support functions.

Hence, a positive 'customer experience' mindset is critical in all work done.


We are looking for both engineers and supporters to help monitor, maintain, and improve our cloud customer facing services, to allow the development teams to focus on developing new features.

We are currently only working with Azure, but a hybrid mindset is beneficial.

Experiences and/or certification with any of the below will be key:

  • Manage Azure identities and governance
  • Implement and manage storage
  • Deploy and manage Azure compute resources
  • Configure and manage virtual networking
  • Monitor and back up Azure resources

What you offer


All applicants with proven cloud operations experience will be considered for the open positions as we need mixed set of competences to build a full team.

Salary will be based on qualifications and there will be some opportunities to continue to learn on the job and expand role over time.


Azure certificates are not required, but any of the below would be a bonus: - AZ-100: Microsoft Azure Infrastructure and Deployment - AZ-101: Microsoft Azure Integration and Security - AZ-104: Microsoft Azure Administrator - AZ-500: Microsoft Azure Security Technologies - Microsoft Certified: Azure Administrator Associate - MCSE Productivity Solutions Expert.

Other cloud related experiences will be seen as a benefit, so please elaborate on additional competences.

We encourage all relevant applicants to apply.

We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.


About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally.

With the help of dental professionals and amazing colleagues we're creating award-winning scanning and CAD/CAM solutions to change dentistry together Together, we contribute to a better world.

Experience the everyday #lifeat3Shape across the globe on Facebook.
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