General Manager

hace 2 semanas

Cartagena de Indias, Bolívar, Colombia Accor Hotels A tiempo completo
Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description


An incredible opportunity to join SOFITEL LEGEND SANTA CLARA CARTAGENAas GENERAL MANAGER Reporting into the Vice President Operations, the General Manager oversees the day to day operations of the hotel in accordance with company and brand mission, vision, values and standards.

The maximization of financial performance, guest satisfaction and colleague engagement is an integral part of the position.

Furthermore, the General Manager will assist the VPO in the development and communication of strategies, goals and objectives as well as the implementation and monitoring of financial and operational plans for the hotel while, managing, growing and fostering positive owner relations and maximizing performance.

La Maison Attributes

  • Passion for Excellence
  • Passion and pride for our brands, our people, our guests

Express entrepreneurial spirit & confidence:
you are Entrepreneurs, fully accountable, with strong KPIs and freedom too

Proximity:
Family spirit, responsiveness, solidarity & constant dialogue with the field

Trust and transparency:
Share everything, no taboo. Feedback is a gift

Long-Term relationship :
with owners as well as talent. Creating a strong sense of
belonging
Bespoke & Free : 100% experience-driven. Tailored services. Unlock creativity Living Sofitel

Celebrate Life:
display joie de vivre, generosity, authenticity, freedom and creativity

Be an Ambassador:
embody French Art de Vivre, build relationships with the broader community, cultivate a nuanced sense of luxury and style, be a story teller

  • Imagine and lead new guests and Heartists initiatives combining celebrations of life, cultural syncretism & purpose

Be a "Francophile":
interest and curiosity about French language, culture, history, cuisine, etc.

  • Demonstrate open-mindedness, creativity & innovation
  • Be interested in, and maybe even passionate by, arts & culture, fashion, gastronomy and wines
  • Care for natural elegance and style; exhibiting these through behaviors and actions
  • Demonstrate an ability to federate teams and partners to make innovative ideas realities
Qualifications

Your experience and skills include:
Leadership skills

  • Guest Focus – Drive Guest Engagement results
  • Owner Relationship – Liaison between hotel and ownership
  • Financial Performer – Revenue Oriented- as well as Profit/Loss expert
  • Human Resources Knowledge – understand local and federal laws/guidelines
  • Public Affair Involvement – Ambassador of the Hotel within the city and community
  • Sales Oriented – Have the ability to negotiate and identify key sales
  • Empathetic leader – you build an emotional connection with your colleagues, help them develop their strengths, provide regular and constructive feedback
  • Team leader - you inspire those you will be leading, interacting in a positive way with all team members to ensure a luxury guest experience
  • Excellent interpersonal, communication, and organizational skills
Qualification

  • Minimum of five years experience in luxury hotel management
  • College Degree required
  • Fluent in Spanish and English

Good understanding of the local market:

  • Prior Latin American, Caribbean our South American experience
  • Excellent interpersonal & communication skills
  • Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel
  • Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
  • Strong match with our Leader model: Effective management style, hands-on and approachable
  • Demonstrated leadership and organizational skills
  • Bottom-line oriented with emphasis on quality guest-service and team-building
  • Understanding/experience of union relations – where applicable
#J-18808-Ljbffr

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