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Implementation Consultant
hace 4 meses
Description
Implementation Consultant
Remote - Colombia
The Opportunity:
Anthology offers the largest EdTech ecosystem worldwide, supporting millions of users globally. Our mission is to deliver dynamic, data-driven experiences to the global education community so learners and educators can achieve their objectives.
We strongly believe in the value of a diverse and inclusive workforce. As we grow globally, we are dedicated to integrating diversity, inclusion, and a sense of belonging into the core of our hiring practices and company culture.
To learn more about Anthology and the career possibilities with us, please explore our website.
The Implementation Consultant (IC) is an expert in their field and a technologist who collaborates on managing the company's implementation and training processes for Anthology's student information system (SIS), Anthology Student. ICs engage in business process reviews, team up with colleagues in the Professional Services department, and lead in the discovery, design, and ETL phases of the client's solution. They drive change, enhance user experiences, optimize processes, leverage current platforms, and embrace modern technologies.
Specific responsibilities will involve:
- Engaging in end-to-end implementations: analyzing client processes, configuring the SIS, providing training, leading testing, validating data, troubleshooting, and supporting launch
- Documenting client processes for solution design and improvement
- Collaborating with other Anthology ERP teams for client integration needs
- Supporting clients post-launch for ongoing success and optimization
- Following Anthology's implementation methodology and utilizing standard tools
- Continuously learning about product updates and engaging in internal testing
- Contributing to process enhancements and best practices for client success
- Expectations for travel up to 50% of the time
The Candidate:
Required skills/qualifications:
- Bachelor's degree
- Experience in presentations, training, and Microsoft Office applications
- 2-5 years of relevant project team experience in software implementation
- Understanding of business process documentation
- Strong written and oral communication skills
- Ability to work collaboratively within teams and across departments
- Proficiency in written and spoken English at CEF B2 level or above
Preferred skills/qualifications:
- Master's degree
- Quick adaptability to new technologies and the ability to explain products effectively
- Experience in Student Information Systems and higher education operations
- Skills in database management and data tools
- Prior remote work experience
- Exposure to data management tools and software applications
This description does not encompass all activities and responsibilities. Management retains the right to assign duties at any time. Anthology is an equal opportunity employer.
