Empleos actuales relacionados con Global Service Desk Agent - Colombia - Equinix

  • Senior Service Desk Engineer

    hace 1 semana

    Colombia BFV Service GmbH A tiempo completo

    About The RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team on a permanent basis. As a Senior Service Desk Engineer, you will be responsible for providing technical support to clients via email, telephone, or in-person, as well as supporting 1st line team members as a point of escalation.Your role will involve monitoring...

  • Analista Windows

    hace 4 meses

    Colombia Indra A tiempo completo

    **More digital. More human. More Minsait.** Somos una empresa líder global de tecnología y consultoría digital que conecta personas, tecnología y negocios para generar crecimiento, transformación e impacto positivo y sostenible. Buscamos **Analista Windows / Service Desk - Junior **con ganas de trabajar en nuestros equipos...

  • Senior Service Desk Engineer

    hace 1 semana

    Colombia BFV Service GmbH A tiempo completo

    Location: 5 days a week based in the Cambridge office. About The Role Contract Type: Permanent Description Senior Service Desk Engineer (2nd Line) – £25k-£29k – Permanent Inclusive Tech Recruitment are working with an established IT partner who are looking for a Senior Service Desk Engineer (2nd Line) to join their team on a permanent...

  • Service Desk Engineer

    hace 4 meses

    Colombia, Huila Luxoft A tiempo completo

    **Project** Description**: Luxoft's client, a buy-side focused provider of investment technology regulated by the Financial Conduct Authority in the United Kingdom, provides investment managers and financial institutions advanced front office tools and a holistic set of back-office services. This client is looking to strengthen their technical support towers...

  • Service Desk Level 3

    hace 4 meses

    Colombia Stellar Elements A tiempo completo

    At Stellar Elements, we're good people against bad experiences. Whether it's customer, employee, or brand experience—we focus on closing the gap between business needs and what people actually desire. This takes passionate problem-solvers, brilliant minds, and deep wells of empathy. Our clients love working with us because we understand their challenges,...

  • Help Desk Agent

    hace 3 meses

    Colombia The Functionary A tiempo completo

    **About the company** The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses,...

  • Chats Customer Service Representative

    hace 4 meses

    Colombia solvo Global A tiempo completo

    !En Solvo Global buscamos los mejores talentos bilingües! **Posición**: Chats customer service agent **Funciones**: Proveer atención y asistencia a clientes de forma rápida, comprensible y efectiva por medio de chat, frente a solicitudes, inquietudes y observaciones en torno a vuelos y viajes. **Horario**: 24/7 lunes a domingo, dos días...

  • Customer Service Agent Through Chats

    hace 3 meses

    Colombia Solvo Global A tiempo completo

    Las especificaciones de la vacante son las siguientes: Estamos buscando personas en la ciudad de Medellín que puedan trabajar de manera 100% presencial para una importantísima aerolínea norteamericana en su línea de customer service a través de chats a partir del 12 de Junio. Necesitan tener un inglés mínimo en B2+ y 6 meses de experiência en...

  • Customer Service Agent Through Chats

    hace 2 semanas

    Colombia Solvo Global A tiempo completo

    Las especificaciones de la vacante son las siguientes: Estamos buscando personas en la ciudad de Medellín que puedan trabajar de manera 100% presencial para una importantísima aerolínea norteamericana en su línea de customer service a través de chats a partir del 12 de Junio. Necesitan tener un inglés mínimo en B2+ y 6 meses de experiência en...

  • Service Desk Analyst

    hace 3 meses

    Colombia CreateMe A tiempo completo

    Founded in 2018, CreateMe is a world leader in customization and on-demand apparel technology. Our solution spans software front-end to automated manufacturing delivery at speed and at scale. CreateMe empowers brands to eliminate waste, maximize margins and create limitless means of self-expression for every consumer. We're based in New York City with a...

  • Customer Service

    hace 4 meses

    Colombia Solvo Global A tiempo completo

    Estás aquí en búsqueda de una **buena oferta laboral** y en Solvo Global lo sabemos. Estamos en búsqueda de **Agentes Bilingues para una empresa de Recursos Humanos** para brindar sobre temas de beneficios, vacaciones, nómina, entre otros. Sólo necesitas tener experiência en customer service de 6 meses, y buen nível de inglés. Te ofrecemos: -...

  • Scheduling Coordinator

    hace 4 meses

    Colombia Fresh Desk A tiempo completo

    **Job Summary** The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions to ensure they arrive on time. They also need to help promote the renewals of current customers. The Scheduling...

  • Help Desk Customer Service Advisor

    hace 3 meses

    Colombia Anthology, Inc. A tiempo completo

    **Help Desk Customer Service Advisor** **Bogota** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and...

  • Customer Service Agent

    hace 1 semana

    Colombia iVisa A tiempo completo

    We’re growing! Don't miss the opportunity to be part of our global team as our Customer Service Agent. About us: At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the...

  • Customer Service Agent- Inglés B2

    hace 3 meses

    Colombia Solvo Global A tiempo completo

    En Solvo Global estamos buscando un representante de servicio al cliente en ventas con gran actitud, responsabilidad y una pasión genuina por brindar una experiência de calidad al cliente y crecer con nosotros. Vas a trabajar para una agencia de viajes y te encargarás de recibir llamadas de usuarios con los cuales debes concretar las reservas. ¡SE...

  • Customer Service Agent

    hace 3 meses

    Colombia Costumer Operation Success A tiempo completo

    Good Charlie Bilingual agent / Customer service representative + crossed sales Job Responsibilities - Understand customer needs and requirements Qualifications: - C1 in English. - Bachelor's degree or equivalent required. - Full time availability. - Prior experience in customer service, preferred. - Excellent verbal and written communications skills,...

  • Customer Service Agent

    hace 4 meses

    Colombia Costumer Operation Success A tiempo completo

    Bilingual agent / Customer service representative + crossed sales Job Responsibilities - Understand customer needs and requirements Qualifications: - C1 in English. - Bachelor's degree or equivalent required. - Full time availability. - Prior experience in customer service, preferred. - Excellent verbal and written communications skills, attention to...

  • Chat Agent

    hace 3 meses

    Colombia solvo Global A tiempo completo

    !En Solvo Global buscamos los mejores talentos bilingües! **Posición: Chat Agent** **Funciones**:Proveer atención y asistencia a clientes de forma rápida, comprensible y efectiva por medio de chat, frente a solicitudes, inquietudes y observaciones en torno a vuelos y viajes. **Horario**: Disponibilidad 24/7 dos días...

  • Chat Agent

    hace 4 meses

    Colombia solvo Global A tiempo completo

    !En Solvo Global buscamos los mejores talentos bilingües! **Posición: Chat Agent** **Funciones**:Proveer atención y asistencia a clientes de forma rápida, comprensible y efectiva por medio de chat, frente a solicitudes, inquietudes y observaciones en torno a vuelos y viajes. **Horario**: Disponibilidad 24/7 dos días...

  • Agente de Viajes

    hace 2 días

    Colombia Solvo Global A tiempo completo

    ¡Únete a nuestro equipo de Solvo Global!Estamos en búsqueda de Agentes de Turismo para brindar información sobre la reserva por la cual llaman los clientes, brindando un excelente servicio al cliente para terminar el trato.¿Qué ofrecemos?2 días de descanso consecutivos.Bonos y comisiones.Excelente ambiente laboral.Oportunidades de crecimiento.Cursos...

Global Service Desk Agent

hace 4 meses

Colombia Equinix A tiempo completo
Global Service Desk Agent

Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks.

Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.

Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth.

Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.


A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Responsibilities
Customer Support

  • May provide support in 1 or more languages
  • Works on tasks outside of the queue as assigned by management
Process (Improvement/ Development/ Management/ Documentation)

  • Consumers of process documentation
  • Responsible for alerting team leads and managers for discrepancies
  • May make recommendations for process improvement
Business Systems

  • Develops knowledge of and learns business systems (e.g., Siebel, CSC, ECP) within the GSD
  • Recognizes and escalates when standard processes are not functioning correctly

Qualifications

  • 0+ years experience preferred
  • Bachelor's degree preferred
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

(Equal Opportunity / AA / Disabled / Veterans Employer (U.S.)).