Operations Manager Bilingue Bpo

hace 2 semanas


Colombia S-workz A tiempo completo
Sworkz, Medellin, Antioquia Busca Operations Manager Bilingue

Vacante Presencial, nível de ingles C1

Our expanding company is seeking to hire an operations manager (Bilingual) to join our leadership team.

You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.


Operations Manager Responsibilities:

  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Maintain KPIs and SOPs
  • Help promote a company culture that encourages top performance and high morale.
  • Work with the board of directors to determine values and mission, and plan for short and longterm goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.

Operations Manager Requirements:

  • C1 English level, Experience in the BPO industry
  • Experience in management, operations, and leadership.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills.

Tipo de puesto:
Tiempo completo, Indefinido

Salario:
$1 - $2 al mes
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