![Third-Party Job Posts](https://media.trabajo.org/img/noimg.jpg)
Onboarding Coach
hace 2 semanas
Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types.
Named the No. 1 PMS and No.1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its award-winning front desk, revenue, distribution, guest acquisition and guest engagement solutions seamlessly combined in a single unified system.
Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages.From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges.
From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thriveThis means we:
- Hire the best people around the world;
- Emphasize the value of results over hours put in;
- Provide flexibility in working hours and locations;
- Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
- Offer open vacation policies, free LinkedIn Learning, and other benefits that promote wellbeing and professional development.
Together we're on a mission to power every property in the world, and to do that, we need to find the best talent in the world.
Whistle Onboarding Coach.
As an
Whistle Onboarding Coach **you will support customers and internal teams in terms of all Whistle related questions.
As an
Whistle Onboarding Coach, you will make our company motto of "more reservations, happier guests" a reality by providing outstanding support to our customers around the world.
_ PLEASE SUBMIT YOUR APPLICATION AND CV IN ENGLISH_
Location:
Remote - LATAM
Required Shift:
Anytime between 1PM to 10PM UTC Timezone
What You Will Do:
- Follow up with new accounts and assist with the Whistle onboarding process.
- Assist and support our existing customers (hotel properties) daily in the use of our software in English and other languages.
- Partner and work closely with internal teams to define and achieve customers' success criteria, demonstrate ROI, and ensure customer renewal with Cloudbeds product suite.
- Troubleshoot and make outbound calls for escalated issues and onboarding calls.
- Use training materials to keep uptodate with the latest system updates.
- Attend companywide online training sessions.
- Utilize customer service skills to resolve client inquiries; understand the needs of clients and determine appropriate solutions.
- Cultivate and maintain an excellent relationship with clients to build client loyalty/retention and promote increased usage and adoption of the software.
- Develop and maintain a deep understanding of customers' business drivers and operational goals, and steer our product to align with those initiatives.
- Gather client feedback and requirements for future releases of the software.
- Enter critical support and activity notes in Salesforce.
- Help create and/or translate new tutorials as needed by contributing content to the database of support articles.
Key Competencies Include:
- Product Delivery Expertise: Capability to clearly communicate the product(s) and brand to customers and key stakeholders.
- Ability to clearly communicate & synthesize customer details (needs, feedback, concerns, opportunities, etc.) internally to multiple departments (Sales, Support, Product, Marketing, Design).
- Project Management and Collaboration: Highly organized, proactive, selfstarter, and team player with a love of continually improving the processes around you.
- Ability to manage multiple projects/customer accounts with varying processes at once.
- Can proactively and positively empower the client to work as independently as possible.
- Able to lead to multiple personality types and stakeholders through onboarding.
- Communication and
Emotional Intelligence:
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success.
You'll Succeed With:
- 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager roles
- Experience in hospitality/tourism
- Communication skills and a positive attitude
- Must be fluent in English and Spanish. Portuguese is a differential and a plus
- Problemsolving skills and emotional management
- Compatible graduation course (completed)
- More than 2 years of proven experience in the area
- Skill with computers and systems
- Guest Experience SaaS Platforms nice to have
- Twilio Console Experience (Programable Messaging) nice to have
- Excellent interne
-
Senior Project Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Red Hat Colombia S.A.S. A tiempo completoThe Red Hat Customer Experience and Engagement (CEE) team is looking for a Senior Project Manager to join them in Colombia. In this role, you'll lead a team of skilled Customer Success managers and project managers, guiding customer engagement, onboarding, product adoption, and satisfaction to ensure customers derive value from their Red Hat investment....
-
Talent Management Associate
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Open Society Foundations A tiempo completoTalent Management Associate. Rio de Janeiro. Posting Date: 06/19/2024. Deadline: 07/03/2024 Role Title: Talent Management Associate Contract Type: Regular Reporting To: Unit Manager, Learning and Leadership Development Location: Bogota or Rio de Janeiro Program/Tool/ Department/Unit Name: People and Culture Team Name: Talent Management Role...
-
Human Resources Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Stayable Suites A tiempo completoKey Responsibilities: Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs Identify and recommend improvements to internal standard operating...
-
Human Resources Business Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia CAE Inc. A tiempo completoRole and ResponsibilitiesCAE es la empresa lider en aviaci ó n civil a nível global.Buscamos a los talentos que deseen trabajar en una empresa de alta tecnología y que los mueva la excelencia en el hacer y la innovación para agregar valor a nuestros clientes internos y externos.Si t ú eres ese proferional, te invitamos a participar en el proceso de...
-
Human Resources Business Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Netskope A tiempo completoAbout Netskope:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Summary/ObjectiveThe HR...
-
HR Business Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Mondelēz International A tiempo completoJob Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.Our employees are key ingredients to our success, and you will balance their interest with those of the business. You will be a trusted partner with business leaders and support business strategies and HR operating...
-
Solution Sr Account Executive
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoCompany DescriptionJob Description:About this jobNielsenIQ's Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NielsenIQ's growth engine which is instrumental for the company's success.You will drive the overall sales, growing current accounts and developing business acquiring new customers and...
-
Manager, People Business Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Data Operations Senior Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:As part of the Data Operations Team, this position should focus on delivering actionable insights to evaluate and control data ingestion processes across multiple sources (Cloud and On-Prem). This individual will leverage state-of-the-art tools to cultivate the analytical methods needed to...
-
Bilingual Customer Service Agent- Bogota
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Qualfon A tiempo completoWe are seeking your talent to join our growing Team in ColombiaLocated in barrio Salitre: Carrera 69 # 25B - 44, Fontibón, Bogotá, Cundinamarca, ColombiaOur Mission:Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for...
-
Brand Partnerships Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TikTok A tiempo completoResponsibilitiesTikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Retail Collaboration Operations Senior Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Description About this Job**Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food products moved? At NielsenIQ, we work with U.S. Retailers like Walmart, Whole Foods and Family Dollar to help them understand their shoppers and to optimize their business down every aisle.NielsenIQ Retail Collaboration...
-
Client Solutions Manager, Colombia
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TikTok A tiempo completoResponsibilitiesTikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
People Care Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NOKIA A tiempo completoJoin us in creating the technology that helps the world act togetherWe are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part of a culture built on an inclusive...
-
People Care Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NOKIA A tiempo completoJoin us in creating the technology that helps the world act togetherWe are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part of a culture built on an inclusive...
-
Senior Benefits Administrator
hace 2 semanas
Bogotá, Bogotá D.E., Colombia HubSpot A tiempo completoPOS-P104Our HubSpot People Operations team prides itself on our innovative and flexible approach to HR, and we are looking for an exceptional individual to join our team as a Senior Benefits Administrator. This position is ideal for someone who has a passion for helping others, great attention to detail, and an interest in growing their career within the...
-
Sales Group Manager ; Telematics
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Teltonika Networks A tiempo completoLocation:Bogota, DC, COCompany:TELTONIKA- During 25 years of activity in the IoT market, Teltonika has become one of the leading __manufacturers of IoT solutions_:- in the world, with offices in 19 countries and with more than 2,300 employees worldwide. Teltonika has opened a new office in Istanbul, Turkey to serve our B2B clients selling different IoT...
-
Consultor de Arquitectura de integracion
hace 2 semanas
Bogotá, Bogotá D.E., Colombia ADP A tiempo completoADP (Automatic Data Processing) is the largest BPO provider for payroll and HR services.ADP's Global Integration Center (GIC) delivers connectivity solutions to large, multinational clients and provides design, implementation and comprehensive consulting and client service for HCM to payroll integration solutions. SUMMARYAs Global Integration Architect you...
-
Senior Talent Mobilization
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completoAt Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That's why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world's largest and most broadly based healthcare company, we are committed to using our reach and size for good....
-
Team Lead
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Caseware A tiempo completoCaseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...