Talent Management Associate

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Open Society Foundations A tiempo completo
Talent Management Associate. Rio de Janeiro. Posting Date: 06/19/2024. Deadline: 07/03/2024

Role Title: Talent Management Associate

Contract Type: Regular

Reporting To: Unit Manager, Learning and Leadership Development

Location: Bogota or Rio de Janeiro

Program/Tool/ Department/Unit Name: People and Culture

Team Name: Talent Management

Role Purpose

As part of the newly formed Talent Management team, the Talent Management Associate is responsible for the design and execution of global, enterprise-wide onboarding of new staff (including ongoing design and enhancement of development interventions for new staff); for managing the LMS systems administration and training module management; learning and leadership cohort communications, engagement and coordination; vendor management regarding contracted work for talent management (as well as contract-related processes), as well as maintaining all materials on Karl (and other platforms) for the team.

Key Responsibilities

Your responsibilities include, but are not limited to:

Ongoing design and management of the global, enterprise-wide onboarding program for all new starters, their managers, and global stakeholders. This includes strategy, ongoing design adjustments, development of learning materials for all dimensions of enterprise-wide onboarding. Manage LMS administration, insights and data; management of instructor-led and eLearning modules on the LMS; including supporting the implementation of a new LMS technology and the ongoing maintenance of learning curricula. Manage the development of eLearning modules. Contribute to the design, and independently manage vendors to successful creation, testing, upload, and marketing. Creation and processing all Talent Management contracts, SOWs and invoices; handle vendor queries, and troubleshoot operational issues. Drive improvement to increase effectiveness and efficiency across contracting, onboarding, and internal talent-related processes. Develop communications, job aids, and other materials in various formats, including the team's Karl pages, in support of all Talent Management. Liaise with internal stakeholders and external vendors, to manage the production of online and in-person meetings, workshops, training, and events. Manage learning and leadership cohort communications and coordination, including engagement with Internal Communications to create content calendars. Design surveys to gather feedback on onboarding and all learning paths/programs; analyze data and summarize findings to assess effectiveness of programs and provide recommendations for continuous improvement. Manage the roster of executive coaches and provide insights on effectiveness (with the Unit Manager). Project managing team-level projects within Talent Management (that requires engagement across the organisation)

People Responsibilities (Total Team/DRs)

None

Key metrics

Accuracy and governance of all TM SoW, Contracts, and coaching trackers

Completion and recurring updates to all onboarding materials to ensure they reflect up-to-date organizational practices

Response time and resolution of problems

Key internal relationships

P&C, OGC, Administration Officers & EA

Key external relationships

Outside vendors re: SoW and Contracts, Wilson (RPO)

Person Specification

Qualifications

Essential :

Educated to a degree-level (or equivalent)

Experience

Essential :

Experience of learning and development, talent management and/or organization development within a global organisation (adviser/officer level experience) Proficient prior experience working with Microsoft tools for work - Excel and PowerPoint (to an advanced level) Proven experience of managing onboarding strategy and design which has delivered material improvements to "speed to productivity" of new staff Experience with LMS or HRIS administration; including driving insights and actions from the data to make learning journey improvements

Desirable (but not required):

Open Society systems and platforms (CX, Concur, Workday, iLMS, Karl) and applications such as Doodle, Formstack, Slido, Mentimeter, to support the administration and delivery of projects/initiatives Prior experience of HR systems implementations (at modular or whole system level)

Competencies

Functional Competencies:

Ability to execute on concurrent & complex projects, efficiently and effectively, with agility and judgment to troubleshoot issues and to pivot as needed Preparing employee communications, guides, and job aids requiring high attention to detail, accuracy, quality and follow-though Researching, designing and delivering presentations and trainings, analyzing and summarizing participant evaluation data Ability to work well in a team and with stakeholders and vendors Accurate recording of data for Contracts, SoW and Invoices Management of onboarding workshops and design of onboarding materials – coordination of the learning materials Data analysis skills – developing actionable insights from data captured from HR systems

Personal Competencies:

Excellent listening and communication skills with sensitivity to cultural differences Demonstrates commitment to OSF's core values of humility, commitment, collaboration, respect, inclusivity and integrity Self-motivation, curiosity, and at ease working independently when necessary; judgement to take initiative when appropriate Demonstrated discretion and ability to handle confidential issues Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace

Languages:

An excellent knowledge of English Fluency in Spanish (for Bogota)

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