FHT Sales Engineer
hace 3 semanas
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Responsibilities / TasksThe Food Extrusion Sales Engineer manages the assigned resources to meet customers’ needs within the context of promoting sales of all assigned GEA Food Extrusion New Machines products. S/he reports to the FHT Head of Sales, responsible for new machines sales within the assigned product group or application cluster in the country. This includes the revenue responsibility for €10 million. Their main goal is to detail and implement the country sales strategy, perform sales planning/forecasting, and develop the product portfolio (in close cooperation with the Division) and drive revenues through new machines sales in the assigned cluster. They will focus on new machines delivery and meeting customer needs while promoting the "GEA" vision - a coordinated approach to sales across the entire organization. They may be assigned multiple applications into the EFT BU and will have to practice appropriate prioritization. S/he is encouraged to think innovatively and to embrace modern new machines products and theories.
Key Management Priorities- Develop the new machines sales strategy and ensure a GEA approach to customers within the country (cooperation with FHT Head of Sales).
- Identify opportunities for new machines sales.
- Actively manage key customer accounts.
- Operate in partnership with service sales engineers, service technicians, and other team members to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
- Manage individual day-to-day activities with possible responsibility for multiple Pasta BUs to ensure consistent approach and optimized performance.
- Work with FHT Head of Sales to fine-tune new machines sales strategy.
- Coordinate development of new machines sales strategy within country/cluster.
- Lead new machines sales activities within defined EFT BU, allocate resources and prioritize initiatives.
- In collaboration with FHT Head of Sales and Division, agree on annual new machine sales budget.
- Coordinate new machines sales planning, forecasting, and reporting.
- Ensure employee engagement by effectively communicating new machines sales strategy and vision.
- Work together with new service sales engineers and service technicians to ensure coordinated sales approach.
- Promote efficient communication with other FHT Service members (service sales & after sales) and other departments (Supply Chain, Finance, Legal, HR).
- Follow policies and procedures; complete administrative tasks correctly and on time; support organization’s goals and values; benefit organization through outside activities; support affirmative action and respect diversity.
- Strong capital equipment or service sales experience in Food Extrusion Business.
- Familiarity with GEA service offerings and local market requirements of different customer groups.
- Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands, and cultures.
- Capable of implementing strategic new machines sales plan.
- Proven ability to build and maintain close relationships and networks with customers (decision makers).
- The ability to gain high levels of trust from customers and to predict customer and competitor actions.
- Naturally entrepreneurial with a clear drive and strong customer focus. Thinks strategically.
- Expresses GEA values in his/her conduct.
- Maintains composure and effective performance even under stressful conditions.
- Demonstrates the will to succeed and accepts defeat as further development challenge.
- Open-minded and flexible to build on (optimize) proven success strategies.
- Exhibits empathy and respect when dealing with colleagues, superiors, and customers.
- Enthusiastically supports GEA strategies and goals.
- Ability to read and understand market trends and competitor developments and to adapt accordingly.
- Ability to penetrate and develop new (unconventional) business.
- Strong communicator at all levels.
- Listens carefully, contributes own opinions in a constructive manner.
- Can implement delegated tasks effectively, whilst maintaining involvement and responsibility for outcomes.
- Prioritizes customer needs, establishes effective relationships with customers as well as internal stakeholders.
- The ability to exert influence on his/her customers by conviction, persuasion, and negotiation.
- Teamwork - Exhibits objectivity and openness to others' views; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
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