Dispatcher Operations Support
hace 1 mes
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
Our modern offices provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a Dispatcher, you will aim to support the administrative tasks related to our client's operational and administrative processes.
Some of your responsibilities are but are not limited to:
- Review, confirm accuracy, and process trucker payables using company systems.
- Generate delivery orders for internal and external trucking moves (FCL & LTL) for bookings and equipment requirements.
- Dispatch trucks to ensure moves are done on time and efficiently.
- Respond timely to booking requests from Documentation Coordinators and customers.
- Provide great customer service for internal and external customers.
- Provide quotes to customers (internal and external) timely and accurately.
- Be able to provide customers with options as required. Able to trouble shoot internal systems to ensure timely information is provided to customers.
What would help you succeed:
- Believe and love what you do.
- Attention to detail.
- Organizational skills.
- Time management.
- Studies: High school degree is required. Desirable studies in International Business, Business Administration, Industrial Engineering, Foreign Languages, Foreign Trade, or Logistics related. Other studies are also required.
- Experience: At least 2 years of experience customer service, or Logistics industry. Other Experiences could be considered.
- Language: Advanced English skills. B2+ or higher is preferred.
- Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m., following the American Calendar. And one Saturday on-call per month (Only half day - remotely).
- Contract: Indefinite term contract + Benefits.
- Places: Only for Medellín, This position will be on-site at WeWork Santa Fé (El Poblado).
- Salary: 2.500.000 COP, salary increase after 6 months to 2.700.000 COP and 6 months later to 3.000.000 COP.
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