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We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
In our modern offices, we provide different amenities such as casual attire and free beverages. Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a Drayage Operations Support you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Some of your responsibilities are but are not limited to:
- Build loads in the system, ensuring accuracy and efficiency.
- Quote Drayage freight, providing competitive and timely pricing.
- Track and trace Drayage and truckload shipments to ensure on-time delivery.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Perform other related tasks as needed to support the Drayage and truckload operations.
What would help you succeed:
- Believe and love what you do.
- Acute attention to detail.
- Energetic and positive attitude.
- Recursive and decisive.
- Accountable, direct, and confident in personality.
- Studies: A high school diploma is required. Additional studies in International Business, Business Administration, Industrial Engineering, Foreign Languages, Foreign Trade, or related fields in Logistics are considered a plus.
- Experience: Over 1 year of experience in bilingual customer service, operations or logistics (freight transportation). Logistics experience is desirable.
- Language: Very good English skills. B2+ or higher is preferred.
- Schedule: Monday to Friday 7:00 a.m. to 4:00 p.m., following the American Calendar.
- Contract: Indefinite term contract + Benefits.
- Location: Only for Bogotá. This position could be on-site, or hybrid at WeWork Bogotá.
- Salary: 2.800.000 COP.
