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GBS Intermediate Fraud Analyst

hace 3 meses

Medellín, Colombia UPS A tiempo completo
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

GBS Intermediate Fraud Analyst

Grade: 8

City: Medellin

Job Description:

This position monitors, measures and communicates fraud exposure and potential risks to minimize fraud by investigating suspicious use of UPS products, processes, and services. He/she provides direction, support, documents and communicate customer needs and solutions. Performs other tasks as requested. The communication is 100% Bilingual with customers.

Responsibilities

  • To Prepare and send the documentation required.
  • To do analysis and process paperwork of the process assigned.
  • To provide solutions and follow up to the requirements.
  • To contact customers when is required
  • Validate and verify customer information and identification.

Requirements:

  • Education: Technical or professional degree in administrative or engineering careers
  • Experience: At least 6 months of experience in administrative work in finance areas: collections, A/R, A/P, Billing.
  • English: B2 speaking and writing

Other details:

  • Hours: 7am to 5pm or 5:30pm subject to assignments
  • Grade: 008
  • Type of job: In office and remote – Medellín (as settled for the Location following rules from the site for hybrid model)

Open: August 14th, 2024.

Deadline to apply: August 19th, 2024.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.