technical support

Coupa Software Inc. in Bogotá, Colombia, is hiring a Sr. Technical Support Engineer – Intake and Orchestration to assist enterprise customers and partners, troubleshoot complex issues, and collaborate with Engineering and Product teams. You will own escalation handling, reproduce issues, and craft clear bug reports, while guiding customers through best...

Technical Support Agent (TSA) - Tier 1 ENG Full-time ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty...

SupportYourApp is seeking a Technical Support Engineer to join our global team. You will troubleshoot issues escalated from Tier 1, work with backend databases, APIs, and logs, and implement small fixes while documenting findings for Engineering. Fluency in English (C1) and 2+ years in customer-facing tech support are required. The role offers full remote...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

SupportYourApp is seeking a Technical Support Consultant to join a global team delivering Intelligent Support-as-a-Service. You will assist clients with secure access solutions, MFA for VPN, and performance tuning while supporting multiple operating systems. The role emphasizes a proactive, analytical approach in a fully remote, international setting with...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development.You will collaborate with product and engineering teams via Slack, file Jira bugs, and help drive...

Twilio is a remote-first company; this role sits on the Support team, delivering excellent technical assistance for the Email platform from your home in Colombia. You will use customer-first thinking, strong communication, and technical know-how to help users and resolve issues.You’ll handle inquiries via phone, email, social channels and chat, escalate to...

Technical Support Agent (TSA) - Tier 1 ENG Full-time ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

SAP Senior Technical Support Engineer SAP Senior Technical Support Engineer(SAP HCM), Columbia, SC, US Scope Of The Project Working under the direction of the South Carolina Enterprise Information System (SCEIS). Human Capital Management Lead. The candidate will provide functional/technical services related to the design, development, testing and on-going...

SupportYourApp is seeking a Technical Support Consultant to join a global team delivering Intelligent Support-as-a-Service. You will assist clients with secure access solutions, MFA for VPN, and performance tuning while supporting multiple operating systems. The role emphasizes a proactive, analytical approach in a fully remote, international setting with...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Backblaze is looking for a Technical Support Engineer I to join our remote team. You will resolve customer issues across Backblaze products and 3rd party integrations, communicating clearly with customers via video or phone and escalating where needed. You will work with the CSM and sales teams, document QA findings, and help expand internal knowledge...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

SupportYourApp is hiring a Technical Support Engineer to join a global team delivering Intelligent Support-as-a-Service. You will troubleshoot backend, databases, and API issues, reproduce bugs, analyze logs, and implement small fixes while maintaining clear documentation. The role requires strong English, 2+ years in L1/L2/L3 support, SQL expertise,...

Backblaze is seeking a Technical Support Engineer I to resolve customer issues across Backblaze products and third-party integrations. You’ll communicate clearly with customers and collaborate across teams to drive issues to resolution, from individuals to Enterprise customers. You’ll troubleshoot, document bugs with QA data, review ticket trends,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

Technical Support Engineer (Real Estate) Ingeniero en Telecomunicaciones, Electrónica, Sistemas o afines (Graduado o Estudiando). Experiencia mínima de 1 año en mismo puesto similar, haciendo soporte y monitoreo nivel 1 a redes FTTH. Disponibilidad de horario para turnos rotativos de 7/24x365 Certificación/Estudios en CCNA o Network Essentials ...

SupportYourApp is seeking a Technical Support Consultant to join a global team delivering Intelligent Support-as-a-Service. You will assist clients with secure access solutions, MFA for VPN, and performance tuning while supporting multiple operating systems. The role emphasizes a proactive, analytical approach in a fully remote, international setting with...

Sutherland is seeking a Technical Support Engineer to provide first-level technical support to customers, drivers, administrators, and internal stakeholders. You will troubleshoot hardware, software, connectivity, video telematics, and platform-related issues while delivering a high-quality customer experience.The ideal candidate has strong troubleshooting...