technical support manager

1. Responsible for the products' technical in Colombia. Fast response &quick fix to custome's request, travel for field service when it is required. 2. Instucting installer for installation of the product, monitoring, maintance, etc. 3. Sorting&translating technical documents. Summarizing competitor's product and service information, and feedback to HQ for...

Twilio is hiring a Technical Support Engineer 2 to assist customers using our Programmable Messaging API. You will act as the voice of Twilio, resolving complex technical issues and communicating clearly to both technical and non-technical audiences via phone, email, and chat.Based in Colombia and remote-first, you will manage cases from developers and major...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale...

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions...

Experis Colombia busca un Senior Customer Support Manager para liderar la operación de soporte para clientes en Estados Unidos. Trabajarás estrechamente con la Dirección de Customer Support en un entorno híbrido, con al menos tres días presenciales por semana. Se requiere mínimo 4 años de experiencia liderando equipos y manejo sólido de KPIs y...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Technical Support Ubicación: Buenaventura, Colombia (1 vacante) Modalidad: Hibrido - Full Time ¿Quieres liderar un negocio dinámico que está transformando la distribución automotriz a nivel global? En Inchcape, tenemos una estrategia apasionante para desarrollar nuestro negocio global e impulsar nuestra industria hacia un futuro con bajas emisiones...

BairesDev is seeking a Senior Technical Program Manager to drive complex programs across distributed teams, ensuring dependencies, risks, and milestones stay visible from kickoff to delivery. You will partner with executive stakeholders to translate complexity into clear, actionable communication, enabling high-visibility initiatives to succeed. You will...

BairesDev is seeking a Senior Technical Program Manager to drive complex programs across distributed teams, ensuring dependencies, risks, and milestones stay visible and on track from kickoff to delivery. You will partner with executive stakeholders, translate program complexity into clear communication, and influence adoption in security, AI, and developer...

Netskope is seeking a proactive Customer Success Manager (CSM) to own post-sales success for enterprise customers in the North America market. You will drive adoption, measure business value, and align cloud security objectives with customer needs. The role requires strong technical acumen in SSE/SASE, cloud security, and DLP awareness, plus excellent...

As a Technical Support Specialist, you’ll be a customer-facing member of our Tier 2 support team, handling product issues that require deeper troubleshooting or coordination beyond frontline support. You’ll use company's procedures and diagnostic tools to investigate issues, guide customers through next steps by phone, email, and SMS, and coordinate with...

DEUNA is a rapidly growing fintech expanding payments orchestration across markets. We seek a Technical Product Manager to lead the integration of new payment methods and PSPs, steering the roadmap from technical scoping through go-live with Engineering and other teams. You will author clear technical specifications, manage multiple integrations in...

Global Technology Services in Medellín, Colombia, is seeking a Senior Professional Services Engineer to lead the end-to-end delivery of technology projects within a Managed Service Provider environment. You will scope, plan, coordinate resources, monitor scope and profitability, and ensure on-time delivery with strong client engagement. The role requires...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale -...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. Meet Nuvei , the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options...

Role Description This full-time Technical Apprentice role at Santiago Velez & Asociados Corredores de Seguros S.A. is an on-site position based in Bogota, D.C. The Technical Apprentice supports insurance operations by assisting with policy administration, data entry, and documentation management under the guidance of senior team members. Daily tasks may...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. About Us Visa is a world leader in payments technology,...

Job description ¡Se parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co‑creando un futuro mejor. En Stefanini buscamos un(a) Solution Manager / Líder Técnico Python para liderar técnicamente el desarrollo de una plataforma corporativa de facturación y cobros...

Overview As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers. This is an opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job duties and responsibilities ...