support engineer remote

IQVIA LLC in Bogotá seeks an entry-level professional to support product design teams by triaging requests, fixing small bugs, and submitting engineering tickets under close supervision. The role emphasizes basic web tech knowledge (Javascript frameworks, CSS, HTML) and strong English, with growth opportunities as you contribute to production environments...

IFX Corp. busca un profesional de soporte técnico para atender incidencias y solicitudes, garantizando la continuidad del servicio. Se trabajará con infraestructura, redes y plataformas del Datacenter, ejecutando actualizaciones y configuraciones según procedimientos. Se requieren 3 años de experiencia en Help Desk o administración de infraestructura,...

Overview We are looking for support technicians with knowledge and conversational English. Responsibilities Revisión de errores en laptops de hardware y software. Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red. Acompañamiento a terceros. Instalación y configuración de equipos laptops e impresoras....

Capgemini Engineering in Bogotá, Colombia, is seeking a skilled Support Engineer to provide operational and troubleshooting support for Kubernetes-based platform services, Port.io, and Argo DevSecOps. You will collaborate with developers, operations teams, and clients to ensure stability, performance, and reliability. The role emphasizes container...

Buscamos un/a profesional con experiencia en soporte de producción L2, resolución de incidentes, troubleshooting de aplicaciones y operación de entornos productivos. Perfil requerido: Profesional en Ingeniería de Sistemas o áreas afines. Experiencia en Application Support o Production Support L2. Conocimientos sólidos de Unix/Linux y SQL. Experiencia...

nue in Bogotá, Colombia is seeking a Technical Support Engineer to provide world-class technical assistance to customers, troubleshoot complex issues, and ensure customer success. You will work with engineering, product, and customer success teams to deliver an exceptional support experience. The role requires 3-5 years in customer-focused positions, strong...

EPAM Systems is seeking a Trading Application Support Engineer to deliver technical assistance to the trading desk and back-office operations. You will work with bonds and loans, ensuring system stability and performance while collaborating with traders, PMs, and compliance teams. The role requires hands-on experience with SQL Server, Python, Linux, and...

Sutherland is hiring a technical support engineer in Bogotá for Actimise platform support. The role involves diagnosing issues, installing and configuring solutions, and reproducing environments to resolve customer problems. You will communicate effectively in English, work with various channels (phone, email, chat), and document all interactions in the CRM...

IFX Corp. busca un profesional de soporte técnico para atender incidencias y solicitudes, garantizando la continuidad del servicio. Se trabajará con infraestructura, redes y plataformas del Datacenter, ejecutando actualizaciones y configuraciones según procedimientos.Se requieren 3 años de experiencia en Help Desk o administración de infraestructura,...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will diagnose and fix issues across backend systems, databases, and APIs, while communicating clearly with clients. The role emphasizes proactive documentation, incident tracking, and knowledge-base enhancements.Candidates should have strong SQL skills, experience with...

Alegra, ubicado en Colombia, busca un profesional para brindar asistencia técnica especializada a clientes que utilizan la API. Este rol es fundamental para resolver incidencias técnicas y guiar a los desarrolladores en el proceso de integración.Los candidatos ideales deberán tener experiencia en soporte técnico, dominio de protocolos web y una sólida...

We are seeking professional and customer-focused individuals to join our remote support team. This opportunity is ideal for candidates who enjoy helping others, communicating effectively, and providing excellent service experiences in a fast-paced environment.ResponsibilitiesRespond to customer inquiries via email, chat, and phoneProvide accurate information...

Company DescriptionJoin an Award-Winning Personal Injury Law FirmAt The Ward Law Group, our mission is simple:Changing Lives. One Client at a TimeRecognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and...

About the Role We are looking for an experienced Tier 3 Technical Support Engineer to join a highly technical support environment focused on infrastructure, backup, networking, and business continuity solutions. This is a customer-facing role for someone who enjoys solving complex technical problems, working independently, and supporting customers during...

Softgic is seeking an IT professional for a remote position specializing in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have 2–3 years of experience, expertise in the Java ecosystem, and strong skills in database management and troubleshooting. Responsibilities include providing technical support, analyzing and...

Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom. You will work in a distributed team, handling incidents and improving customer...

Paired is seeking a dedicated Customer Support & Onboarding Specialist to guide nonprofit clients through onboarding, resolve issues, and manage public conversations on social media ads. This fully remote role requires ownership, independence, and a passion for helping customers. You will lead onboarding calls, resolve tickets, craft workflows and...

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $40,000–$50,000 Location: Remote Responsibilities...

Tidal is hiring a Customer Support Specialist (eCommerce) for a tech company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns. You will investigate issues, provide clear and empathetic responses, escalate complex cases, and...