support engineer remote

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Softgic is seeking an IT professional for a remote position specializing in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have 2–3 years of experience, expertise in the Java ecosystem, and strong skills in database management and troubleshooting. Responsibilities include providing technical support, analyzing and...

A leading telecommunications company is looking for a Level 1-2 VoIP & Network Support Engineer to provide exceptional support for U.S. clients. The ideal candidate will have over two years of experience in VoIP and network support, strong communication skills, and a customer-first mindset. This remote position requires the ability to troubleshoot VoIP...

Cisco Collaboration Engineer (Implementation & Support N2) LATAM / Remote We are looking for an experienced Cisco Collaboration Engineer (Level 2) to join our implementation and support team. This is a remote position open to candidates across Latin America (LATAM) . The ideal candidate will have more than 4 years of experience providing support and...

Softgic is seeking an IT professional for a remote position specializing in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have 2–3 years of experience, expertise in the Java ecosystem, and strong skills in database management and troubleshooting. Responsibilities include providing technical support, analyzing and...

At APM Terminals, we are a team of over 20,000 people spread across more than 60 countries, united by a passion for delivering the world's goods. We are part of A.P. Moller-Maersk and play a vital role in enabling global trade and logistics. We are committed to fostering a culture of safety, collaboration, and continuous improvement while creating...

IQVIA LLC in Bogotá seeks an entry-level professional to support product design teams by triaging requests, fixing small bugs, and submitting engineering tickets under close supervision. The role emphasizes basic web tech knowledge (Javascript frameworks, CSS, HTML) and strong English, with growth opportunities as you contribute to production environments...

IFX Corp. busca un profesional de soporte técnico para atender incidencias y solicitudes, garantizando la continuidad del servicio. Se trabajará con infraestructura, redes y plataformas del Datacenter, ejecutando actualizaciones y configuraciones según procedimientos. Se requieren 3 años de experiencia en Help Desk o administración de infraestructura,...

Overview We are looking for support technicians with knowledge and conversational English. Responsibilities Revisión de errores en laptops de hardware y software. Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red. Acompañamiento a terceros. Instalación y configuración de equipos laptops e impresoras....

Capgemini Engineering in Bogotá, Colombia, is seeking a skilled Support Engineer to provide operational and troubleshooting support for Kubernetes-based platform services, Port.io, and Argo DevSecOps. You will collaborate with developers, operations teams, and clients to ensure stability, performance, and reliability. The role emphasizes container...

Buscamos un/a profesional con experiencia en soporte de producción L2, resolución de incidentes, troubleshooting de aplicaciones y operación de entornos productivos. Perfil requerido: Profesional en Ingeniería de Sistemas o áreas afines. Experiencia en Application Support o Production Support L2. Conocimientos sólidos de Unix/Linux y SQL. Experiencia...

nue in Bogotá, Colombia is seeking a Technical Support Engineer to provide world-class technical assistance to customers, troubleshoot complex issues, and ensure customer success. You will work with engineering, product, and customer success teams to deliver an exceptional support experience. The role requires 3-5 years in customer-focused positions, strong...

EPAM Systems is seeking a Trading Application Support Engineer to deliver technical assistance to the trading desk and back-office operations. You will work with bonds and loans, ensuring system stability and performance while collaborating with traders, PMs, and compliance teams. The role requires hands-on experience with SQL Server, Python, Linux, and...

Ikusi busca un ingeniero de soporte para atender y resolver incidentes relacionados con sus plataformas, documentándolos en ITSM y escalando cuando sea necesario. Se requiere educación en ingeniería (electrónica, sistemas o telecomunicaciones) y dominio del inglés; la ubicación es Bogotá, Colombia, con trabajo presencial. El rol implica diagnóstico,...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a plus....

Softtek está buscando un Ingeniero de Soporte de Aplicaciones Web; la posición es Sr y se puede desempeñar de forma híbrida en Bogotá y de forma remota en el resto de Colombia o con opción híbrida en México. El rol exige experiencia en reverse engineering, análisis de código y seguridad de aplicaciones, con dominio de SonarQube y herramientas...

Sutherland is hiring a technical support engineer in Bogotá for Actimise platform support. The role involves diagnosing issues, installing and configuring solutions, and reproducing environments to resolve customer problems. You will communicate effectively in English, work with various channels (phone, email, chat), and document all interactions in the CRM...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central. Our groundbreaking, full-spectrum platform...

Sonatype, a leader in software supply chain management, is seeking a Senior Technical Support professional in Bogotá to troubleshoot complex enterprise solutions and reproduce defects for product engineering. You will work with Java-based web applications, REST APIs, and cloud environments (AWS/Azure/GCP) while leveraging Docker/Kubernetes in deployment...

IFX Corp. busca un profesional de soporte técnico para atender incidencias y solicitudes, garantizando la continuidad del servicio. Se trabajará con infraestructura, redes y plataformas del Datacenter, ejecutando actualizaciones y configuraciones según procedimientos.Se requieren 3 años de experiencia en Help Desk o administración de infraestructura,...