remote technical support

Porch Group is seeking a Senior IT Helpdesk Technician to lead advanced end-user support and drive IT service improvements. You will work remotely from Colombia, supporting Windows and Mac environments, Office 365, and collaboration tools like Teams, Slack, Zoom, and RingCentral.Expect mentoring of junior staff, maintaining SLAs, and building automation to...

Valatam is seeking a high-performing Junior Bilingual Customer Service Representative to join our remote team. This is a 100% remote, entry-level, full-time role open to candidates across Latin America.You will serve as the primary contact for routine inquiries across multiple channels, handling basic account updates, troubleshooting, and coordination with...

BairesDev is seeking a part-time Technical Content Writer focused on backend engineering topics for our blog. Output is 1 to 2 long-form ghostwritten articles per month, written for senior technical audiences and optimized for SEO without sounding generic or promotional.You must be able to research complex backend concepts, validate claims, and translate...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Bolder Apps is hiring a Technical Project Manager to run multiple client software projects from kickoff to launch. You will scope work with engineers, drive sprints, manage timelines, and keep clients informed across US-based engagements while working remotely. You should have 3+ years coordinating web and mobile deliveries in an agency or dev studio, with...

A leading software solutions provider in Colombia is seeking a proactive Technical Account Manager to serve as the primary technical advisor for enterprise clients. The role entails maximizing value from solutions, providing expert support, and driving customer satisfaction. Candidates should have 5+ years of experience in technical account management, a...

A leading software solutions provider in Colombia is seeking a proactive Technical Account Manager to serve as the primary technical advisor for enterprise clients. The role entails maximizing value from solutions, providing expert support, and driving customer satisfaction. Candidates should have 5+ years of experience in technical account management, a...

Sezzle is hiring a Technical Product Manager to bridge strategy and execution in a fast-paced fintech environment. You will own data-driven product development, collaborating with engineering, design, and data teams to deliver AI-powered shopping and payments features. You will define requirements, measure success with KPIs, run experiments, and manage...

Formulated Automation is seeking a Technical Account Manager to support customer relationships and coordinate project execution in a technology-driven environment. This is a client-facing role focused on communication, coordination, and ensuring smooth collaboration between customers, engineering teams, and leadership. We welcome candidates with either a...

Blacksmith Agency is an AI-first digital agency. As an SEO Specialist you own search for a book of B2B and growing-brand clients, shaping the technical roadmap, content priorities and the ranking story when the client asks what moved. You are the strategic voice at the table, collaborating with writers and AI to deliver results and advise on optimization...

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution.The role covers DNS record configuration, gTLD/ccTLD transfers, WHOIS...

Porch Group is hiring a T1 Support Billing Specialist for Colombia. This remote, customer-facing role provides live support via phone, chat, and email for billing inquiries and collections.You will work under RemoFirst while reporting to Porch Group's team, helping customers resolve issues quickly and accurately. Ideal candidates have 2+ years in technical...

SupportYourApp is seeking a Customer Support Consultant to deliver excellent email support for a Spanish tire retailer, working remotely from Medellín. You will manage order changes, refunds, tracking, and proof of payment while maintaining high quality using Freshdesk.Applicants should have Spanish and English proficiency (C1+), at least 12 months in...

Porch Group is seeking a FlexFund Support Representative, IRE to assist clients through transaction workflows. The role emphasizes accuracy, timely processing, and cross-system data integrity.You will support inquiries, analyze requests, manage orders, and escalate issues as needed while collaborating with global teams. A remote, globally focused role with...

Bridge is seeking a Technical Support Representative to assist end users and administrators with product usage, troubleshooting, and guidance across the Bridge platform. You will respond via phone, web, and email, resolve issues, and escalate complex problems to Tier 2 while maintaining clear communication from initiation to resolution.Please note that shift...

Plutus21 is seeking a Technical Program Manager to coordinate the development of a medical device across hardware, optics, software, imaging, systems engineering, quality, regulatory, clinical and manufacturing workstreams. You will own the integrated program plan and engineering operations processes supporting development, testing and early manufacturing,...

Octave is seeking a Technical Lead to oversee a technical team, mentor staff, and serve as the main Octave representative at customer business units. You will ensure delivery of high-quality, compliant services and coordinate between Octave and the customer to meet contractual obligations. The role emphasizes driving service excellence, incident management,...

Upwind is seeking a Technical Account Manager to build strong, strategic relationships with customers in LATAM and ensure onboarding, adoption, and long-term value from the Upwind platform. You will be the main point of contact, guide deployments, and drive engagement across cloud security features. This fully remote role requires 3+ years in customer-facing...

Cadre AI is an AI strategy and integration firm building production AI systems for B2B clients. The Technical Program Manager will own intake, capacity planning, and the automation layer, partnering with engineering and product to remove blockers and deliver across 25+ concurrent engagements. The role requires strong technical chops in Python/TypeScript,...