Remote Spanish Customer Support Specialist

The role is about answering customer questions on a software platform by phone, email, and screen share, then fixing the issue or passing it to the right team. A strong candidate explains technical steps clearly in English, stays careful with details, and keeps calm when the pace changes. Past troubleshooting work and some time with support tools like...

Customer Support Specialist (Technical / SaaS) About the client Our client is a global SaaS company whose AI-powered platform helps grocery and convenience retailers run their stores, connecting fresh, center store, eCommerce and direct store delivery operations to improve sales, reduce waste and strengthen food safety. About the role The Customer...

SOLVO S.A.S busca un Customer Service Representative trilingüe para atender clientes por chat y llamadas desde Colombia (remoto). Se requiere dominio de Español, Inglés y Francés y experiencia previa en call center.Se ofrece remuneración competitiva de COP 4.000.000 mensuales más auxilio de conectividad, con horarios rotativos y disponibilidad de lunes...

Neostella, Inc. is seeking a Product Support Specialist to be the first contact for product support inquiries and to troubleshoot application-related issues. You will respond to tickets, log and categorize requests, apply SOPs, and escalate complex problems to Product and Development teams. The role emphasizes documenting steps, maintaining knowledge base...

Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a...

Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. Our...

SupportYourApp is hiring a Customer Support Consultant to join our team remotely. You will provide email support via Freshdesk for a Spanish tire retailer, handling cancellations, changes, proof of payment, invoices, and tracking. Expect around 80 tickets daily with a focus on high-quality service. You must be fluent in Spanish and English (C1+), have at...

A technology company in Medellín is seeking a Customer Service Representative to handle customer inquiries via phone, email, and chat. This role requires experience in customer service or BPO environments and strong communication and problem-solving skills. Candidates must be proficient with ticketing systems like Zendesk or HubSpot. Responsibilities...

TaskUs Colombia SAS is hiring for a bilingual Customer Service position in Medellín. The role includes handling inbound and outbound calls, emails, and live chat while maintaining high customer satisfaction according to client guidelines. The position is full-time (48 hours/week) and on-site in the Medellín area, requiring advanced English and residency...