remote support associate

Tidal is hiring a Customer Support Specialist (eCommerce) for a tech company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns. You will investigate issues, provide clear and empathetic responses, escalate complex cases, and...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

Nuvei Corp in Bogotá is looking for a Client Support Specialist who will provide exceptional customer service across various channels. This role requires fluency in both English and Spanish and offers a hybrid work environment. The ideal candidate must possess problem-solving abilities, a high school diploma, and a strong sense of teamwork. Nuvei is...

Carbon Health seeks a compassionate remote administrative specialist to ensure patients have all required documents and to support clinicians across California and Nevada from a centralized location. You will manage referrals, prior authorizations, and secure messaging via the Carbon Health App while upholding patient satisfaction and operational success...

RateHawk is seeking a Customer Support Specialist (Modification Team) to assist clients with booking changes and cancellations from home. You’ll use our CRM to resolve issues quickly, advise on bookings, and communicate with hotels, suppliers, and clients. This role requires upper-intermediate English, empathy, resilience, and a fast learning ability. A...

Zipdev is seeking a proactive, empathetic Customer Support Representative to own the post-purchase lifecycle. You will coordinate with Sales, AP, AR, logistics partners, and carriers to ensure seamless order execution and exceptional customer satisfaction. Responsibilities include validating orders, handling modifications and cancellations, tracking...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions. You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve...

Reliance Global Back Office is seeking an Underwriter Assistant for a remote contractor position. You will support clients by handling phone inquiries, managing emails, and performing administrative tasks to keep files complete and accurately organized. Fluency in English and proficiency with Microsoft Office are required. Prior insurance experience is a...

Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom. You will work in a distributed team, handling incidents and improving customer...

Rove Travel is seeking an Andora Host Support Specialist to become the Andora guru and deliver high-quality host support on a full-time remote basis. The role focuses on building product knowledge, guiding hosts, and translating feedback into actionable improvements for the Andora platform. You will manage onboarding webinars, answer host questions,...

Binance is seeking a customer service professional to handle back-office tickets and 7x24 online inquiries for a global cryptocurrency exchange. The role involves responding to customer emails and live chats, addressing inquiries and complaints, and documenting requests for internal teams. Fluency in Spanish and English is required, with a preference for...

Prometeo Talent is seeking a Technical Support Representative to join a fast-growing SaaS company serving U.S. construction permitting clients. This remote role focuses on helping licensed contractors navigate the platform, troubleshoot issues, and guide users through workflows. You will handle inbound calls, perform platform demonstrations, and work to...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

We're Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we're thrilled to be certified as a Great Place to Work for the period, proof that great work starts with great people. About The Role We're looking for a 100% remote Administrative Associate to join our team. If you have...

Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom.You will work in a distributed team, handling incidents and improving customer...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion means...

Yuno, Inc. is seeking a Technical Support Analyst to join our Global Customer Success team. You will build and maintain real-time monitoring systems, respond to incidents, and work with backend teams to diagnose and resolve issues quickly.Fluency in English and 1 year of technical support experience are required. You will help ensure reliable payments across...

Agency is seeking a Customer Support Agent to assist clients with retirement plan queries, activation tasks, and technical troubleshooting. You will handle inquiries via phone, email, and live chat, ensuring accurate, friendly support for English-speaking customers.Ideal candidates have a high school diploma, strong English communication, and prior customer...

RateHawk is seeking a Customer Support Specialist (Modification Team) to assist clients with booking changes and cancellations from home. You’ll use our CRM to resolve issues quickly, advise on bookings, and communicate with hotels, suppliers, and clients. This role requires upper-intermediate English, empathy, resilience, and a fast learning ability.A...