remote support associate

Libertex Group seeks a Customer Support Specialist to assist LATAM clients with real-time help via chat, ticket, phone, and email. You’ll troubleshoot technical issues, escalate platform problems to MT4/MT5 teams, and ensure high service levels with strong communication and relationship-building skills.The role includes shift work and a path to remote...

INGEPSY is seeking a Customer Support Specialist to assist customers with questions, online processes, and routine service needs. The role emphasizes solutions-focused and dependable support in a dynamic environment.Ideal candidates will be detail-oriented, able to provide clear and timely assistance, and contribute to a positive customer experience across...

INGEPSY seeks an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. This role appeals to someone who communicates clearly, pays close attention to detail, and enjoys helping clients throughout the reservation process.The position offers...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

Nuvei Corp in Bogotá is looking for a Client Support Specialist who will provide exceptional customer service across various channels. This role requires fluency in both English and Spanish and offers a hybrid work environment.The ideal candidate must possess problem-solving abilities, a high school diploma, and a strong sense of teamwork. Nuvei is...

Binance is seeking a customer service professional to handle back-office tickets and 7x24 online inquiries for a global cryptocurrency exchange. The role involves responding to customer emails and live chats, addressing inquiries and complaints, and documenting requests for internal teams.Fluency in Spanish and English is required, with a preference for...

Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion means...

Yuno, Inc. is seeking a Technical Support Analyst to join our Global Customer Success team. You will build and maintain real-time monitoring systems, respond to incidents, and work with backend teams to diagnose and resolve issues quickly.Fluency in English and 1 year of technical support experience are required. You will help ensure reliable payments across...

Anchor Loans, LP in Bogotá is seeking a Structuring & Pricing Associate to support the financial analysis, modeling, and structuring of transactions across our lending platform. You will work closely with analysts, senior associates, and leadership to evaluate opportunities, develop financial models, and prepare analyses that guide pricing decisions.This...

Work From Anywhere in LATAM Work Schedule: Eastern Time │ 10:00 AM – 6:00 PM EST (Monday–Friday, with flexibility for 9:00 AM – 5:00 PM EST) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by...

A leading global logistics company is hiring an intern for their accounts department in Medellín. This role involves managing billing inquiries, performing account analysis, and maintaining receivable accounts. Candidates should possess prior billing experience and a Bachelor's degree in a related field, along with proficiency in Microsoft Office and...

The Auctus Group LLC is seeking a dependable Level 1 Help Desk Technician to provide first-line IT support across operations, billing, reporting, and leadership teams. You’ll troubleshoot common issues, manage user accounts, and support remote employees while upholding HIPAA and security standards.Preferred candidates have 1–3 years in IT support, strong...

INGEPSY is seeking a Tier 1 IT Support Specialist to be the first point of contact for end-users. The role focuses on remote issue resolution, software deployment, and access management using ServiceNow and other diagnostic tools.The candidate will triage tickets, perform basic PC/OS troubleshooting, and assist in onboarding with remote setup. Strong...

A leading technology company is seeking a Production Support Analyst to ensure responsive client service and streamline operational processes. The ideal candidate will have 2-3 years of tech support experience, excellent English skills, and a history of customer-facing roles. This position offers 100% remote work, competitive compensation, and flexible...

Sutherland is seeking a proactive IT Support Specialist (Tier 1) in Bogotá to be the first point of contact for user technical assistance. You will remotely monitor, troubleshoot, and resolve Level 1 issues, deploying software, configuring devices, and managing access using ServiceNow and other tools.You will triage requests, support PCs and peripherals,...

A leading legal services firm is seeking a Legal Records Coordinator to join their dynamic legal team in Colombia. This entry-level role involves managing client communications, drafting legal documents, and coordinating with insurance providers. Ideal candidates will possess advanced English skills, strong organizational abilities, and empathy towards...

Meridial is seeking a Customer Support Agent fluent in Spanish and English for a remote contract role. You will provide bilingual support to clients in the financial services sector, focusing on retirement plans. The ideal candidate has customer service experience and is proficient in tools like Zendesk and Aircall.This entry-level position requires a high...

A leading IT support company is seeking an IT Generalist for a fully remote position in Colombia. The ideal candidate will possess strong networking and customer service skills to troubleshoot technical issues effectively. Responsibilities include managing users in a Windows environment and supporting Fortinet Firewalls. Preferred qualifications include...

agent is seeking a Customer Support & Service Coordinator (HVAC) to operate remotely for LATAM/Central America markets. You will bridge customers with technicians and management, manage daily ServiceTitan scheduling, follow up on jobs, and assist accounts receivable and collections.Strong English, organization, and willingness to handle payment conversations...

TransPerfect Gaming is seeking a dedicated Player Support Agent to join our global team. You will support hundreds of game developers and publishers across the globe, handling calls for help and resolving community issues.Ideal candidates are fluent in Spanish, possess excellent written and spoken communication, and are proficient with Google Workspace....