it support engineer

Stefanini Group, una empresa global de tecnología con presencia en Colombia, busca un analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios. La posición requiere atención al detalle, habilidades de diagnóstico y una fuerte orientación al cliente.Trabajarás con Windows y Office, resolverás incidencias, registrarás casos y...

Stefanini Group busca un analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales en Colombia. El rol implica resolver problemas de hardware y software, instalar y mantener aplicaciones y sistemas operativos, y gestionar cuentas de usuario con restablecimiento de contraseñas y permisos de acceso.Se valorará experiencia...

Auxis in Bogotá, Colombia is seeking a Service Desk Manager to lead a 24x7 operation spanning multiple regions. You will oversee a team of 10-15 agents, ensuring secure, high-quality end-user support and driving operational excellence. You will partner with IT leadership, security, and business stakeholders to implement ITIL practices, improve...

Technical Support Engineer (Remote – Latam) We are looking for a Technical Support Engineer in Latin America . As a Technical Support Engineer, you will act as a key liaison between developers and the platform, helping solve complex technical challenges and enhancing the overall user experience. You will work closely with engineering teams to...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

Softtek está buscando un Ingeniero de Soporte de Aplicaciones Web; la posición es Sr y se puede desempeñar de forma híbrida en Bogotá y de forma remota en el resto de Colombia o con opción híbrida en México. El rol exige experiencia en reverse engineering, análisis de código y seguridad de aplicaciones, con dominio de SonarQube y herramientas...

StoneX Group is seeking an experienced Production Support Engineer to join our Bogotá team. The role focuses on supporting mission-critical payment applications, databases (MongoDB/SQL), and cloud infrastructure in a 24x7 environment. You will handle incidents, perform root cause analysis, and implement automation to improve resolution times while...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Darwin AI is seeking an enthusiastic Support Executive to join our Operations team in Bogota. You will be the first point of contact for customers, ensuring they realize value from day one and helping them onboard with our AI solutions. You will build AI assistants, troubleshoot integrations, and coordinate with engineering and product teams to resolve...

BBVA Colombia busca profesional para apoyar el seguimiento, control y validación de los procesos operativos y contables de Medios de Pago, supervisando conciliaciones y regularizaciones, asegurando la correcta ejecución de los procesos y el cumplimiento de los acuerdos de nivel de servicio. La posición requiere formación en Ingeniería Industrial,...

We are seeking a highly skilled and proactive Senior Trading Application Support Engineer to join our team.The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond/loan trading. The ideal candidate will possess a strong understanding of financial instruments,...

Ikusi busca un ingeniero de soporte para atender y resolver incidentes relacionados con sus plataformas, documentándolos en ITSM y escalando cuando sea necesario. Se requiere educación en ingeniería (electrónica, sistemas o telecomunicaciones) y dominio del inglés; la ubicación es Bogotá, Colombia, con trabajo presencial. El rol implica...

Fortinet, Inc. in Bogotá seeks an experienced technical sales/support professional to handle advanced troubleshooting for Fortinet products and to analyze customer network data for effective configurations. The role involves educating customers, coordinating with L3 support, and ensuring timely case closures. The candidate will collaborate with LATAM and...

Sr. Strategic Technical Support Engineer- Remote/Hybrid, (Location Preference- Columbia, SC or South East US) We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a...

EPAM Systems is seeking a Trading Application Support Engineer to deliver technical assistance to the trading desk and back-office operations. You will work with bonds and loans, ensuring system stability and performance while collaborating with traders, PMs, and compliance teams. The role requires hands-on experience with SQL Server, Python, Linux, and...

Booth and Partners in Colombia is seeking a technical support specialist to handle high‑complexity DNS and domain registration incidents from a remote home office. You will liaise with clients, partners, and engineering teams to ensure accurate diagnostics and timely incident resolution. The role covers DNS record configuration, gTLD/ccTLD transfers,...

A leading cybersecurity company is seeking a technical support professional in Colombia. The role involves troubleshooting Fortinet products, providing customer education, and collaborating with teams across Latin America. Candidates should have experience in Technical Assistance Centers and a solid understanding of networking protocols. A security...

Amadeus is seeking a Front Line Support Engineer in Bogotá. You will monitor system alerts, provide first-level technical support, analyze incidents, and drive timely restoration of service.The role emphasizes collaboration with engineering support teams and adherence to documented ITIL processes. We value motivated, process-driven engineers who are eager...

Coforge is seeking a Senior Application Support Specialist to provide expert technical support for B2B SaaS products. You will handle live chat and ticketing, troubleshoot across web and mobile apps, and own cases end-to-end in a fully remote, distributed setting.The role demands 3+ years in customer or technical support, strong English communication, and...

Sr. Strategic Technical Support Engineer- Remote/Hybrid, (Location Preference- Columbia, SC or South East US) We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a...