Global Service Desk Manager

SLB seeks a Service Desk Analyst to deliver first and second line IT support for laptops, desktops, IP telephony, and network-related issues. You will troubleshoot, log incidents, and escalate where needed, while collaborating with global teams to maintain service quality.Ideal candidates will have strong English and Spanish, Windows and Microsoft 365...

En Periferia buscamos un AI Product Manager - Agentic AI / Service Desk para liderar la transformación de una mesa de ayuda tradicional hacia un producto AI-Native, utilizando agentes de IA para clasificar, diagnosticar, resolver y escalar incidentes de forma inteligente. Buscamos una persona que ya haya llevado productos o funcionalidades de IA agéntica a...

Auxis seeks a Senior Service Desk Analyst to join our IT support team in Bogotá. You will provide Tier 1 technical support across a 24/7/365 desk, handling incidents and requests with a focus on high customer satisfaction. The role requires bilingual English/Spanish communication, mentorship of junior analysts, and strong documentation in ServiceNow. You...

Inetum: ¡Más que una empresa de servicios digitales! Somos una comunidad global conformada por más de 28.000 colaboradores en 19 países, comprometidas con la innovación, la inclusión y el crecimiento sostenible. Creemos en el poder de la tecnología para transformar realidades y en el talento humano como motor de ese cambio. ¡En Inetum Colombia...

We are SLB At SLB we create amazing technology that unlocks access to energy for the benefit of all. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act— how to simultaneously reduce emissions while meeting the world's growing energy demands. Ensuring progress for people and the planet, on the journey to...

Inetum Colombia busca un Coordinador N1 de Service Desk para liderar la gestión de incidencias y coordinar el equipo de operaciones. Se espera experiencia en Service Desk, monitorización y herramientas de ticketing, con enfoque en servicio al cliente y resolución rápida de incidencias.La posición es a jornada laboral de lunes a viernes, con modalidad...

Job Summary This role is a key part of our end-user support function and is focused on delivering high-quality, customer-centric IT support to employees across multiple regions. The Senior Service Desk Analyst serves as a key frontline support professional providing advanced technical support and mentorship within a fast-paced environment. This role requires...

About PlacidWay PlacidWay is a USA-based global medical tourism marketplace connecting patients with accredited, trusted, and high-quality medical providers worldwide. As a leader in the medical tourism industry, PlacidWay helps patients access affordable treatments abroad while supporting providers with technology-driven solutions, digital tools, and...

Eurofins Scientific is seeking a Service Desk Agent to provide reliable L2 application support across ITIL practices, ensuring incidents, requests and changes are triaged, investigated and resolved. You will coordinate with L1, L2, development, QA, and business teams while maintaining thorough incident records. The role emphasizes regulatory awareness, eQMS...