L1 IT Help Desk Analyst — Customer-First Support

Job SummaryThe Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts, applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

ABOUT THE POSITIONWe are looking for a highly curious and proactive L1 Analyst to join our GFC operations team. In this role, you will take on the first line of defense with an analytical approach, handling the investigation and mitigation of cybersecurity events for our clients.We value curiosity above all. We are looking for someone who doesn’t just see...

USD 11 - 12 Hourly Intermediate Level Information Technology (IT)About the JobIn this role you will serve as the first point of contact for employee technology needs and as a hands-on administrator for accounts, devices, and business applications. You will also be the primary day-to-day liaison with our managed service provider, partnering with the IT...

AppGate Cybersecurity, Inc. in Colombia is seeking an L1 Analyst to join our GFC operations team. You will act as the first line of defense, investigating alerts, communicating clearly with clients, and supporting proactive threat analysis.The role requires 1 year in SOC/Help Desk or similar, with Windows and Linux proficiency and basic HTML knowledge....

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions...

About Nu Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services. Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and...

Job SummaryThe Sr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance.ResponsibilitiesProvide L1/L2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems...

Pharmbills Bogota, D.C., Capital District, ColombiaJoin or sign in to find your next jobJoin to apply for the Financial Data Analyst role at PharmbillsPharmbills Bogota, D.C., Capital District, Colombia1 day ago Be among the first 25 applicantsJoin to apply for the Financial Data Analyst role at PharmbillsDirect message the job poster from PharmbillsHead of...

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Senior Customer Service Representative - English-Spanish working remotely in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion for helping others and giving...