help

SOLVO S.A.S busca un Help Desk Technician Level 1 orientado al servicio para brindar soporte técnico de primer nivel a usuarios internos en una organización de seguros y servicios financieros en Estados Unidos. Serás el primer punto de contacto para incidentes, solicitudes de acceso y configuración de equipos.Se requiere inglés avanzado (C1) y...

Are you a passionate IT leader with strong technical expertise and a proven track record of managing high-performing support teams? Join our team at Softgic!We are looking for an experienced IT Help Desk Manager to lead and oversee IT Help Desk, Desktop Support, and IT Asset Management operations.The ideal candidate will combine strong technical...

Stefanini-Latam busca un técnico informe1tico para liderar la mesa de ayuda, administrar me1s de 10 agentes y garantizar la calidad del soporte, con enfoque en SLA y KPIs. Se requiere ITIL y experiencia en gestif3n de riesgos operativos, ademe1s de ingle9s avanzado para entrevistas.La posicif3n exige disponibilidad para rotar turnos y presencialidad de...

Contact Point 360 S.A.S. is hiring Tech Support and customer service Agents in Bogotá, Colombia. The role covers first-level technical support via phone, chat, and email, diagnosing hardware and software problems, and assisting users with laptops, desktops, and printers. The position requires B2 English or higher, LAN/WAN basics, and strong problem-solving....

¡Estamos buscando un Help Desk Analyst N1 para unirse a nuestro equipo en Bogotá!¿Te apasiona la tecnología, el soporte a usuarios y la resolución de incidentes? Esta es tu oportunidad para crecer profesionalmente en una compañía global líder en transformación digital.En Stefanini Group somos más de 30.000 profesionales en 41 países, co-creando un...

¡Buscamos Analista de Mesa de Ayuda (Help Desk) con experiencia básica en bases de datos SQL Estamos sumando un nuevo talento para asegurar la continuidad operativa y brindar una experiencia excepcional a nuestros usuarios. ¿Qué harás en el día a día? Soporte técnico N1: Asistencia a usuarios (remota, telefónica y presencial). Resolución de...

A technology solutions company is looking for a Service Desk Analyst to provide technical support and assistance to end users in Barranquilla, Colombia. Responsibilities include troubleshooting hardware and software issues, assisting with software installations, and managing user accounts. Candidates should possess excellent customer service skills and at...

Responsabilities: • Handle password resets, MFA enrollments, and identity verification through Caller Verify. • Manage Active Directory attributes, group memberships, and folder permissions. • Assist with RingCentral call handling setups and user configurations. • Support Cloudflare VPN connectivity and troubleshooting to ensure access to company...

DOXA is seeking a Tier 2 Help Desk Technician located in Colombia with English at B2 level or higher. The role handles escalated hardware, software, network, and system issues, providing remote support to international teams and maintaining documentation, tickets, and SLAs.Candidate must have 2+ years in IT support, CompTIA A+/Network+ or equivalent, and...

En Stefanini somos más de 30.000 talentos en 41 países, apasionados por la tecnología y comprometidos con co-crear un futuro mejor.Si te gusta el soporte técnico, tienes vocación de servicio y hablas portugués, esta es tu oportunidad para crecer en un entorno global.Tipo de contrato: Indefinido¿Cuál será tu misión?Brindar soporte técnico de...

Outlier is offering a remote, flexible program for experienced software engineers to help train AI models by reviewing and rating AI-generated code and crafting strong prompts. You can work from anywhere in Latin America, with compensation up to $34 USD per hour plus an incentives program that rewards missions and top performance.Ideal candidates hold a...

Stefanini busca profesionales de soporte técnico para brindar asistencia de primer nivel a usuarios en Colombia y otros países. Se requieren 8–12 meses de experiencia, conocimientos de Windows y Microsoft Office, y habilidades de atención al cliente para resolver incidencias y documentarlas en el sistema de tickets.El rol exige capacidad para trabajar...

Outlier offers a structured remote program where experienced software engineers contribute to AI model training by reviewing and rating AI-generated code. This 1099 contract role welcomes applicants from across Latin America and emphasizes high-quality code evaluation and prompt creation.Ideal candidates hold a CS degree, have production codebase experience,...

A leading IT services provider seeks a Help Desk Support Specialist to assist users in Bogota, D.C., Colombia. The ideal candidate should have 6 months to 1 year of Tier 1 support experience, be knowledgeable about troubleshooting, and possess customer service skills. Proficiency in Microsoft Office 360 and Windows 11 is beneficial. This is a full-time...

Job Description ? Location: Bogotá, Colombia ? Work Model: Hybrid – On-site Tuesday to Thursday | Remote Monday and Friday ? Open Positions: 2 ? Experience: 6 months to 1 year in IT Support We are looking for a Tier 1 IT Support Specialist to provide frontline technical assistance, troubleshoot IT issues, manage user access, and ensure an excellent...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science...

? Location: Bogotá, Colombia ? Work Model: Hybrid – On-site Tuesday to Thursday | Remote Monday and Friday ? Open Positions: 2 ? Experience: 6 months to 1 year in IT Support We are looking for a Tier 1 IT Support Specialist to provide frontline technical assistance, troubleshoot IT issues, manage user access, and ensure an excellent employee support...

Stefanini LATAM, con sede en Bogotá, busca un/a Líder de Mesa de Ayuda para dirigir un equipo de Help Desk y garantizar un soporte técnico de alta calidad.Entre sus responsabilidades estará administrar más de 10 agentes, asegurar SLA y KPIs, coordinar turnos y generar informes de productividad y mejoras. Se requiere ITIL, experiencia en gestión de...

¡Estamos buscando un Help Desk Lead! 💻🚀 Importante compañía multinacional del sector tecnológico se encuentra en búsqueda de un Help Desk Lead (Líder de Mesa de Ayuda), con experiencia en la administración de servicios de soporte técnico, coordinación de equipos y gestión de indicadores de servicio. Buscamos una persona con liderazgo,...

Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential. If you're looking for your next big challenge, then ScotiaGBS is the place to...