Remote Tier 2 IT Help Desk Specialist
Hace 5 días
Colombia
DOXA Talent, Inc.
Trabajo remoto
Jornada completa
$ 78 - $ 112 Por obra
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DOXA is seeking a Tier 2 Help Desk Technician located in Colombia with English at B2 level or higher. The role handles escalated hardware, software, network, and system issues, providing remote support to international teams and maintaining documentation, tickets, and SLAs.
Candidate must have 2+ years in IT support, CompTIA A+/Network+ or equivalent, and hands-on experience with Microsoft 365, AD, and ticketing tools (ServiceNow/Jira/Zendesk). Remote-friendly, non-fixed term contract.