help

Stefanini LATAM, con sede en Bogotá, busca un/a Líder de Mesa de Ayuda para dirigir un equipo de Help Desk y garantizar un soporte técnico de alta calidad.Entre sus responsabilidades estará administrar más de 10 agentes, asegurar SLA y KPIs, coordinar turnos y generar informes de productividad y mejoras. Se requiere ITIL, experiencia en gestión de...

¡Estamos buscando un Help Desk Lead! 💻🚀 Importante compañía multinacional del sector tecnológico se encuentra en búsqueda de un Help Desk Lead (Líder de Mesa de Ayuda), con experiencia en la administración de servicios de soporte técnico, coordinación de equipos y gestión de indicadores de servicio. Buscamos una persona con liderazgo,...

Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different ideas for our customers and employees to reach their top potential. If you're looking for your next big challenge, then ScotiaGBS is the place to...

Are you a passionate IT leader with strong technical expertise and a proven track record of managing high-performing support teams? Join our team at Softgic! We are looking for an experienced IT Help Desk Manager to lead and oversee IT Help Desk, Desktop Support, and IT Asset Management operations. The ideal candidate will combine strong technical...

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Responsabilidades y atribuciones • Brindar soporte técnico de primer nivel a los usuarios finales por teléfono, correo electrónico o en persona. • Solucionar y resolver problemas de hardware y...

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Responsabilidades y atribuciones • Brindar soporte técnico de primer nivel a los usuarios finales por teléfono, correo electrónico o en persona. • Solucionar y resolver problemas de hardware y...

**Are you a passionate IT leader with strong technical expertise and a proven track record of managing high-performing support teams? Join our team at Softgic!** We are looking for an experienced **IT Help Desk Manager** to lead and oversee IT Help Desk, Desktop Support, and IT Asset Management operations. The ideal candidate will combine strong technical...

Outlier is seeking a QA Coder to help train AI models by reviewing AI-generated code and scoring model responses. The role focuses on flagging issues and developing prompts to challenge AI capabilities, with emphasis on accuracy and clarity in English. Eligible applicants may work remotely from many countries; this freelance 1099 opportunity offers...

Outlier is offering a remote, flexible program for experienced software engineers to help train AI models by reviewing and rating AI-generated code and crafting strong prompts. You can work from anywhere in Latin America, with compensation up to $34 USD per hour plus an incentives program that rewards missions and top performance. Ideal candidates hold a...

Outlier is seeking a QA Coder to review AI-generated code, rate model responses, and craft clear computer science prompts. The role supports training AI models with human feedback and requires the ability to articulate complex concepts in English. Ideal candidates have a CS degree and live production code experience, with strong attention to detail. This is...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science...

Outlier offers a structured remote program where experienced software engineers contribute to AI model training by reviewing and rating AI-generated code. This 1099 contract role welcomes applicants from across Latin America and emphasizes high-quality code evaluation and prompt creation. Ideal candidates hold a CS degree, have production codebase...

A leading engineering group in Colombia is seeking a Help Desk professional to manage information technologies and provide technical support for hardware and software incidents. The ideal candidate has over 1 year of Help Desk experience and strong bilingual communication skills in English and Spanish. This role offers competitive salaries and a dynamic work...

Recruitment Manager (Hiring for North America (USA & Canada) and LATAM Regions (Costa Rica, Brazil, Colombia, Mexico etc)) Description: This position’s shift is for Sunday and then Wednesday through Saturday, 11 AM COT to 8 PM COT. Responsibilities Deliver prompt, courteous, and efficient customer service, ensuring an exceptional customer experience...

Misión: Garantizar los SLA de tecnología, gestionar incidentes, soporte IT Help Desk procesos internos y recursos de microinformática en producción. Descripción: \"1. Garantizar la prestación y disponibilidad de recursos de Help Desk - Analizar el comportamiento y demanda de soporte, incidentes y requerimientos de los clientes. - Conocer y...

AIRA Virtual busca optimizar la prestación de servicios de soporte y atención IT. La posición se orienta a garantizar SLA, gestionar incidentes y coordinar el Help Desk, asegurando continuidad operativa de los recursos de tecnología. El rol requiere analizar indicadores, comunicar resultados y coordinar con áreas internas para mantener altos estándares...

Full Time Tier 2 Help Desk Technician (Colombia) At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. What sets DOXA apart is our commitment...

💻 ¡Buscamos Analista de Mesa de Ayuda (Help Desk) con experiencia básica en bases de datos SQL Estamos sumando un nuevo talento para asegurar la continuidad operativa y brindar una experiencia excepcional a nuestros usuarios. ¿Qué harás en el día a día? • Soporte técnico N1: Asistencia a usuarios (remota, telefónica y presencial). •...

DOXA is seeking a Tier 2 Help Desk Technician in Colombia to support escalated IT issues across hardware, software, and network domains. You will provide remote and phone-based assistance, troubleshoot complex problems, and coordinate with Tier 3 and other IT teams while maintaining thorough documentation in the ticketing system. Ideal candidates have 2+...

A staffing and IT consulting company is seeking a Recruitment Manager based in Bogotá, Colombia. This mid-senior level role requires delivering outstanding customer service, troubleshooting IT issues, and collaborating with IT teams. The ideal candidate will have 1-3 years of experience in customer service or IT helpdesk, be proficient in English, and have...