Virtual Assistant

hace 3 semanas

Bogotá, Colombia Somewhere A tiempo completo

LOOKING FOR FILIPINO & LATAM CANDIDATES .Note: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Virtual Assistant(Receptionist)

Working Hours : Monday to Friday, 8am - 6pm Central Time Zone.

Working Setup : Full remote

Salary Range : 900 - 1,200 USD



About the job:

We are looking for a Virtual Assistant (Receptionist) to manage incoming calls, relay messages, and provide after-hours support. The ideal candidate will be experienced, bilingual in English and Spanish, and able to handle calls from a diverse range of contacts, including clients, potential clients, lenders, banks, and appraisers. Working within Central Time Zone hours, this role requires flexibility for possible extended hours (e.g., 8 AM to 7 PM).

Duties and Responsibilities:

  • Answer and route calls from clients, potential clients, and other professionals, ensuring a professional and helpful experience.
  • Work with Ruby answering service to manage high call volumes and deliver accurate message relay.
  • Document and relay detailed messages to the appropriate team members for timely follow-up.
  • Provide seamless communication across channels, coordinating responses as needed.
  • Assist Spanish-speaking callers to provide a positive experience and ensure accurate message relay.

Qualifications:

  • Prior experience in a virtual assistant, receptionist, or customer service role.
  • Familiarity with using VoIP systems (e.g., Microsoft Teams) and working remotely.
  • Reliable internet connection and suitable devices for uninterrupted communication.
  • Proficient with messaging and VoIP platforms for efficient call management.
  • Fluent in both English and Spanish, with excellent verbal and written communication skills in both languages.

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