Digital Project Manager
hace 2 meses
Buscamos nuestro proximo DIGITAL PROJECT MANAGER,
Encargado de crear y ejecutar los planes de acción de clientes, incluyendo las estrategias, tiempos, recursos y seguimientos necesarios para cumplir con los objetivos y KPIS solicitados. Garantizar la atención, satisfacción y servicio al cliente, desde el onboarding hasta la fidelización del cliente. Desarrollar al cliente e incrementar su portafolio. Hábil para la gestión de riesgos, problemas y cambios que puedan surgir.
Sus principales funciones son:
Apadrinar al cliente, ser el contacto principal, acompañarlo y brindar servicio al cliente personalizado
Investigar, diagnosticar y fortalecer la propuesta comercial de los clientes potenciales
Construir el brief y conocer al detalle el negocio del cliente para evangelizar internamente a los equipos
Solicitar los materiales y recursos al cliente para la ejecución de campañas
Definir y actualizar los KPIS por productos de la industria
Coordinar las diferentes áreas (editorial, operaciones, eventos, impreso, growth, comercial) e iterar en los procesos para garantizar la ejecución del plan de acción.
Responsable de desarrollar al cliente, incrementar el portafolio de venta, up selling y cross selling
Consolidar los informes con el resultado de cada campaña, especificando los KPIs elegidos.
Requisitos
Profesional: Mercadeo, publicidad, comunicación social o campos relacionados.
2 años de experiencia laboral en cargos como ejecutiva de cuentas, coordinador de proyectos o estratega de marketing digital.
Nivel de ingles intermedio/avanzado. B1/B2.
Ventajas
Contrato: Indefinido.
Modalidad: Hibrido.
Ciudad: Bogotá
Salario: A convenir. (Básico + variable por resultados)
Si cuentas con el perfil, postúlate ya
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