Associate Customer Service.

Encontrado en: Talent CO C2 - hace 1 semana


Bogotá, Colombia Medtronic A tiempo completo
Careers that Change Lives

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff. May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders. May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments. May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. Must Have: Minimum Requirements
Bachelors degree required 1 or more years of experience in customer service, supply chain, logistics experience or related Customer service & support experience Fluent English Level  Intermediate knowledge of Microsoft Office ( Outlook, Excel, Word, Power Point)  Costumer services skills Communication skills Team player skills Resolution of conflicts skills Negotiation skills Reporting skills Nice to Have
SAP knowledge #LI-Remote
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