Customer Service

hace 3 semanas


Bogotá, Colombia Zemsania A tiempo completo
Zemsania - Customer Service Support - Hibrido

En Zemsania estamos en la búsqueda de un profesional altamente capacitado para unirse a nuestro equipo como Customer Service Support Hibrido. Si tienes al menos 2 años de experiencia en atención al cliente y un nivel de inglés B2 o superior, esta posición es para ti

Requisitos:
  • Experiencia mínima de 2 años en servicio al cliente
  • Nivel de inglés B2 o superior
  • Disponibilidad para trabajar de lunes a viernes de 9:00 AM a 6:30 PM
  • Modalidad híbrida: 3 días en oficina y 2 días en casa
  • Capacidad para trabajar festivos con reconocimiento del recargo correspondiente
Responsabilidades:
  • Brindar un servicio excepcional a los clientes, garantizando su satisfacción y fidelización
  • Resolver consultas, quejas y problemas de los clientes de manera eficiente y profesional
  • Mantener registros precisos de las interacciones con los clientes y actualizar la base de datos según sea necesario
  • Colaborar con otros departamentos para garantizar una experiencia completa para el cliente
  • Participar en reuniones de equipo y capacitaciones para mejorar constantemente tus habilidades
Ofrecemos:
  • Salario competitivo de $2.300.000
  • Contrato a término indefinido
  • Beneficios adicionales como seguro de salud y plan de incentivos
  • Ambiente de trabajo colaborativo y dinámico
  • Oportunidades de crecimiento y desarrollo profesional

Si cumples con los requisitos y estás interesado en unirte a un equipo apasionado por brindar un servicio excepcional, postúlate ahora En Zemsania, valoramos el talento y la dedicación de nuestros empleados, y estamos comprometidos en brindar un ambiente de trabajo inclusivo y en constante crecimiento.

Esperamos recibir tu solicitud y conocerte pronto



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