Customer Services Analyst
hace 4 semanas
Life Unlimited . At Smith+Nephew, we design and manufacture technology that takes the limits off living.
What will you be doing?
Ensure that distributor orders have been transmitted by customer service in a timely manner. Consolidate and analyze the supply of products by franchise, detecting and reporting opportunities and risks. Maintain constant communication with distributors in order to inform supply plan. Monthly meet. Keep the open order report updated and online with distributors and commercial team. Focusing on operational excellence, the execution of the replenishment process according to the guidelines established by Global Operations. Record and process any potential or actual non-conformity detected, recommending actions and initiating and/or verifying solutions for immediate treatments. Track the creation of deliveries, billing, and pre-alert purchase orders to customers. Notify and process complaints regarding the arrival of material to the recipient and follow up until the case is closed. Maintain constant communication with the commercial team to review and send the LBE weekly. Monitoring the sale and consignment (capex) of sets in the CSA region. Review and notify the financial and commercial teams of the quarterly sales forecast and quantities at the code and country level. All activities or reports related to the supply chain for indirect countries (TPS)What will you need to be successful?
Professional in engineering, supply chain, export trade or related careers Advanced english More than 3 years in similar positions, preferably in the sector.You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about on our website ( ). Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship-
HR Services Analyst
hace 4 días
Bogotá, Colombia IQVIA A tiempo completoJob Overview Provide HR administrative services in a customer-focused environment for Colombia & LATAM Functions Provide support and participate on teams handling employment legislation, compliance, HR systems, practices and procedures Work with HR Professional Services Center to resolve report-related inquiries and deliver requested reports...
-
Customer Practice Manager, NOLA CST
hace 1 día
Bogotá, Colombia Amazon Web Services Colombia S.A.S. A tiempo completoThe Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a trusted advisor for our customers and the role...
-
Sr Presales Analyst
hace 4 semanas
Bogotá, Colombia Logicalis A tiempo completoJob Description Queremos traer a nuestra compañía talentos para contribuir con el crecimiento de nuestra operación en Colombia. Requerimos Ingeniero (a) de Pre ventas en nuestro equipo de Managed Services. Profesional en Ingeniería de sistemas o afines, con experiencia de 10 años en cargos de preventa, específicamente en soluciones de servicios...
-
Services Engagement Engineer
hace 4 semanas
Bogotá, Colombia SAP A tiempo completoBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
-
Sr Cloud Application Architect, AWS Professional Services
hace 3 semanas
Bogotá, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completoAmazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right...
-
Senior Services Engagement Engineer
hace 11 horas
Bogotá, Colombia SAP A tiempo completoBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
-
Student - Customer Service
hace 2 semanas
Bogotá, Colombia CAE A tiempo completoDescription provided here is only to guide you in the choice of the proper Job Profile. It will never be posted. INDIVIDUAL CONTRIBUTOR - Acts as first and main point of contact for all customers, clients and guests. Provides them with all essential information they may require regarding the process and logistics or any other issue. Responsible for the...
-
Mainframe Modernization Arch, AWS Professional Services
hace 4 semanas
Bogotá, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completoAmazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right...
-
Services Engagement Engineer
hace 4 semanas
Bogotá, Colombia SAP A tiempo completoBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Agent, Customer Service
hace 6 días
Bogotá, Colombia KM2 Solutions A tiempo completoPosition RequirementsLanguages:Advanced English level (Spoken and Grammar).Competencies:Proactive (B)Enthusiastic (B)Pronunciation (A)Fluent (A)Active listening (A)Vocabulary (B)Grammar (A)Confident (B)Patient (A)Confidential (A)Interpersonal skills (B)Integrity (A)Adaptability (A)Assesment level: A = High, B = Medium, C = Low Position...
-
Senior Services Engagement Engineer
hace 4 días
Bogotá, Colombia SAP A tiempo completoBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Customer Service Representative 2024
hace 1 día
Bogotá, Colombia Everise A tiempo completoCompany OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...
-
Customer Support Specialist
hace 1 día
Bogotá, Colombia Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Systems Analyst 5-Support
hace 2 semanas
Bogotá, Colombia Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Digital Business Analyst
hace 3 semanas
Bogotá, Colombia Diageo A tiempo completoDescription : Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills....
-
Svcs Customer Ops Support 2
hace 1 día
Bogotá, Colombia LCO Lexmark Int'l TCS Colombia A tiempo completoResponsibilities : Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and...
-
Customer Experience Onboarding Analyst
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Global66 A tiempo completoSé el/la próxim@ CX Onboarding Analyst de Global66, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos conectamos a...
-
Customer Experience Onboarding Analyst
hace 4 semanas
Bogotá, Colombia Global66 A tiempo completoSé el/la próxim@ CX Onboarding Analyst de Global66, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos conectamos a...
-
CX Analyst
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Global66 A tiempo completoSé el/la próxim@ CX Analyst de Global66, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos conectamos a través de un...
-
Trilingüe (Alemán) Customer Service Associate
hace 2 semanas
Bogotá, Colombia Teleperformance A tiempo completoWhat We’re Looking for ️Why TP?We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team! What you’ll do as...