Service Reliability Engineering

hace 4 semanas


Bogotá, Colombia Amadeus A tiempo completo

Job Title

Service Reliability Engineering

**All CVs must be submitted in English**

About Your Business Area/Department:

NoSQL, Streaming and Queuing Platforms (NSQ) Department is providing operational platforms to support Amadeus core products from a NoSQL and Queuing perspective. This means that our systems must be cost effective, easily deployable, scalable and resilient to errors. The department is a big actor of the migration to Microsoft Azure.

Our teams work in SAFe methodology and are spread among various locations and timezones, implying daily interactions with colleagues from other sites.

Summary of the role:

As a Data Store SRE you are a pilar to support and to make continuously evolving our way to deploy and run day-2 operations on infrastructure supporting NoSQL data stores (Couchbase, Redis, MongoDB). The focus of this role is to ensure stability, scalability and security of existing and future applications using NoSQL. You will partner closely with cross functional teams that include Development, Product and Architecture to ensure delivery of our applications at the highest level of quality and performance. .

In this role you will:

Develop automations based on Ansible playbooks, AWX, Terraform, Python, ArgoCD, OpenShift to install and configure database servers (with appropriate patch level and within current security standards) with a strong emphasis on high availability, fault tolerance and disaster recovery including multi-site high-availability as required.Design, build, maintain database monitoring solutions for hundreds of databases in the multiple terabyte range across data platforms.Manage databases through phases of the Software Development Lifecycle (SDL), from development through critical Production systems. Manage and create standards, procedures, and policies for governing database environments.Provide escalation support, troubleshooting and resolution assistance, and performance tuning aid for the platform and operational database teams.Be an actor in the migration from on-premise towards Microsoft AzureEnsure progressive delegation to some application SRE to operate their data store based on our automation.

About the ideal candidate:


Basic qualifications and skills:

A Bachelor's degree in Computer Science, Engineering with a primary appetence for automation.Experience on automation ecosystem to manage Enterprise grade data stores.

Preferred qualifications and skills:

3+ years managing a NoSQL technology, preferably MongoDB, Couchbase, Redis in a critical, highly available enterprise operation.Experience working with any other NoSQL technology is a plus.Travel Requirements (include all applicable regions and corresponding percentages) potential travel to North America and/or Europe (5%)

Business Understanding

Understanding the impact that critical systems have on the overall business of a company.

Computing

Certification in one or more database platforms is preferred.Able to troubleshoot complex database engine performance or technical issues.Collaborate with and understand the infrastructure team dependencies on the database environment.Ability to plan and execute tasks related to maintenance, upgrades, failovers and other database system sustaining activities as required.
 

Languages

Fluent in English and Spanish required.

Specific knowledge

Knowledge of HW, OS, and storage technologiesProficiency in various scripting languagesExcellent problem-solving skills and ability to work in abstract situations.Understanding of capacity management concepts and techniques.


Others

Other industry certifications such as SAFe or ITIL is a plusCommunication skills to work in a multi-site and multi-cultural team while building autonomy in day-to-day work

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.Work from anywhere: onsite, hybrid or fully remote. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

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