Java Applications Support Pipeline

hace 1 mes


Bogotá, Colombia Sutherland A tiempo completo
Job Description

Prioritise, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer

Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution

Evaluate documented resolutions and analyse trends for ways to prevent repeated future problems

Develop and document change requests capturing all customer requirements

Perform hands-on fixes on the Sales and Service Performance Management applications, including installing and upgrading software, database exports, and configuring the systems and applications

Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies

Identify and learn appropriate software applications used and supported by the Company

Attend Customer workshops / reviews to provide Technical application advice and best practice guidance when required


Qualifications

***Availability to work on a Hybrid model in Bogota (3 days at home 2 days at the office - TK North Point)

Required Experience:

• Excellent verbal and written communication skills in English.

• At least 2 year in technical support facing customers and resolving issues.

• Fast learner with ability to educate her/himself on relevant technologies

• 2 years of experience with application development using Object oriented, JAVA, Windows Forms, SQL.

• Intimate knowledge of the customer’s connected applications. • Excellent technical and analytical skills.

• Technical development/debugging and diagnosis skills (e.g. coding, scripting, etc.).

• Integration experience with desktop enterprise software applications.

• Excellent organizational skills, ability to set own task lists and timelines.

• Ability to work in a team.

• Demonstrated interest and ability to communicate across technology and business boundaries.

• Bachelor's degree in computer science (or equivalent)



Additional Information

We offer you: Undefined term contract with great benefits (Premium healthcare, life insurance, internet bonus, sodexo bonus and much more)


  • Applications Support

    hace 3 meses


    Bogotá, Colombia JPMorgan Chase & Co. A tiempo completo

    As a key member of a high-performing team, you'll put your passion for technology and interest in business to work helping to develop and improve technology solutions that are the backbone of JPMorgan Chase & Co. As an Applications Support within the Latam Production management team, you will be supporting the Latam trading desks of FX, Rates, and...


  • Bogotá, Bogotá D.E., Colombia gravity9 A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Java software engineer to join our team at gravity9. As a Senior Backend Java Developer, you will play a key role in helping our clients adopt the latest version of MongoDB across their applications.Key ResponsibilitiesLead team discussions and code reviews, ensuring high-quality code and best...

  • Java Backend Architect

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia gravity9 A tiempo completo

    Position OverviewWe are seeking a talented and motivated Java software engineer who possesses a strong background in MongoDB and a genuine enthusiasm for modern technology and engineering practices. Your expertise in Java, MongoDB, and industry best practices will be crucial in assisting clients with the implementation of the latest MongoDB versions across a...


  • Bogotá, Bogotá D.E., Colombia Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Oracle Database, PL/SQL, and Java/J2EE Senior Consultant to join our team. As a senior consultant, you will be responsible for providing expert-level guidance and support to our clients and internal teams on Oracle database administration, PL/SQL development, and Java/J2EE architecture.Key...


  • Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SupportYourApp. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, diagnosing and resolving complex technical issues, and developing and maintaining backend systems using Java/Spring Boot and...

  • Support Associate

    hace 3 meses


    Bogotá, Colombia Quorum Software A tiempo completo

    Overview This individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our energy-specific software applications. The individual should have a strong desire for continuous learning and growth of technical and functional...


  • Bogotá, Colombia Scotiabank A tiempo completo

        Requisition ID: 205111   We are committed to investing in our employees and helping you continue your career at ScotiaTech. PurposeThe Enterprise Content Solutions team is looking for an Software Engineer Specialist to work on various initiatives. This group leads transformation, architecture, development and support for around applications...


  • Bogotá, Bogotá D.E., Colombia ROSEN Group A tiempo completo

    About the RoleWe are seeking a highly skilled Pipeline Engineer to join our team at ROSEN Group. As a key member of our engineering team, you will be responsible for analyzing and designing pipeline systems, ensuring the safe and efficient transportation of oil and gas.Key ResponsibilitiesTechnical Analysis: Conduct thorough technical analyses of pipeline...


  • Bogotá, Colombia Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    Job TitleCloud Platform Support Engineer** Resumes must be in English **About Your Business Area/Department:We operate within the Airport IT sector, providing essential support to numerous airports globally. Our portfolio includes various products utilized in airport operations, such as Flight Information Systems, Airport Operations Systems, and biometric...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    Job TitleCloud Platform Support Engineer** Resumes must be in English **About Your Business Area/Department:We are part of Airport IT, providing support to numerous airports globally. Our diverse range of products is utilized in airport operations, including systems for flight information, airport management, and biometric solutions. The IT landscape of...


  • Bogotá, Bogotá D.E., Colombia gravity9 A tiempo completo

    Position OverviewWe are seeking a talented and motivated Java software engineer who possesses extensive experience with MongoDB and a strong passion for modern technology and engineering practices. In this role, you will leverage your expertise in Java and MongoDB to assist clients in implementing the latest MongoDB versions across a range of applications....

  • Full Stack

    hace 1 mes


    Bogotá, Colombia Capgemini A tiempo completo

    Full Stack (Java + Angular) - HybridChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...


  • Bogotá, Cundinamarca, Colombia Citi A tiempo completo

    The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

  • SailPoint Java Engineer

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Talan A tiempo completo

    Company Overview Talan is a global advisory firm focused on innovation and transformation through technology, employing 5000 professionals and generating a turnover of 600M€. We provide a comprehensive range of services to assist you at every critical phase of your organization's transformation, encompassing four primary areas: CONSULTING in...


  • Bogotá, Bogotá D.E., Colombia Talan A tiempo completo

    About TalanTalan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€.We offer our customers a continuum of services to support them at each key stage of their organization's transformation, with 4 main activities:Strategic Consulting in management and innovation: supporting...

  • Support Engineer

    hace 1 semana


    Bogotá, Colombia Sutherland A tiempo completo

    Job DescriptionNICE- Actimize is currently seeking a technical, hands-on, customer-focused Support Engineer to join our growing Cloud team.Perform operational duties including application server health, service recycling.Identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors)Monitor server performance, memory...


  • Bogotá, Bogotá D.E., Colombia Talan A tiempo completo

    Company Overview Talan is a global advisory firm specializing in innovation and transformation through technology, employing 5000 professionals and generating a turnover of 600M€. We provide a comprehensive range of services to assist organizations at every crucial phase of their transformation journey, focusing on four primary areas: CONSULTING...


  • Bogotá - Remoto, Colombia GSB A tiempo completo

    Main Activities / Responsibilities: ● Generation of threat modeling analysis, security requirements and abuse cases for all developments carried out in ADC. ● Analyze changes to existing software looking for security risks that can be implemented in the coding process. ● Identify vulnerabilities in the source code and in the runtime application. ●...

  • Lead Java Engineer

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Tekton Labs A tiempo completo

    We are looking for a committed and enthusiastic Senior Java Software Developer to enhance our capabilities. The successful candidate will engage with Kafka in a dynamic system setting, contributing to the data division of a prominent Oil & Gas organization. This position demands a dedication to quality, effective communication abilities, and a collaborative...