Customer Service Expert

hace 2 semanas


Colombia Teleperformance A tiempo completo


Resumen

Customer Service Expert

Why TP?

With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We don't stop innovating, and we always go beyond.

Are you ready to work with the TOP team?



Responsabilidades

What you'll do as a Customer Service Expert?

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.


Requisitos

Who are you?

  • An intermediate-advanced English speaker who's empathetic, responsible, and proactive

Enjoy:

  • A salary of $2'420.000
  • Bogotá North Point Av. Cra 7 #155-30
  • 42h per week
  • 2 days OFF
  • Multichannel (Chat, Mail and Phone)
  • Performance Bonuses
  • Growth opportunities
  • Experience is not required.
  • Paid Training
  • Long-term contract.
  • Career development programs
  • Coworkers fund
  • Volunteering program

Connect with other cultures and be part of the world's largest interactions team.



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