Customer Service Representative
hace 6 días
Service Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a
**Customer Service Representative (Bilingual)**.
- Answering incoming calls from potential & current customers
- Respond to inquiries about products and services
- Data entry to enter work orders and reports
- Resolve customer issues with mínimal supervision.
- Executes clerical service functions & other related duties.
- Update and maintain all customer records or performing general account maintenance.
- Perform other duties as assigned
Our CSR team will function as a liaison and provide support between our office, clients, technicians and our customers. Excellent communication skills are a necessity.
**Skills & Requirements**
- Strong verbal and written communication skills.
- The ability to project professionalism, multi-task, and deliver excellent customer service.
- Must be able to read, write and speak English.
Rotating Saturdays and Holidays as needed. (_Additional pay for Holidays and Overtime)._
**40 hr work week. 10 PTO days. Your Birthday is a holiday**
Indefinite contract
- Service contract Salary starting at 600.00 USD per month after 90 days 800.00 USD.
Pay: $600,000 - $850,000 per week
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service: 3 years (required)
**Language**:
- English & Spanish (required)
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