Junior Systems Administrator

About Us

KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.

We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget.

About the Role

KITSCH is currently looking for a highly organized and growth-oriented Junior Systems Administrator to own and maintain the health of our core business systems and end-user technology environment. In this role, you won't just manage tickets, you'll actively handle NetSuite administration, RMM (Remote Monitoring and Management), and user access permissions across multiple platforms, ensuring reliable operations that directly impact our team's efficiency and productivity.

Are you a detail-oriented IT professional with a talent for system administration and a passion for creating a seamless technological experience for all users? This position is for you

What will be your responsibilities?

NetSuite Administration

• Assist with the configuration, customization, and maintenance of NetSuite.
• Create and update saved searches, reports, and dashboards to support business teams.
• Troubleshoot user issues and escalate complex cases as needed.
• Support data imports, audits, and clean-up activities.
• Help maintain roles, permissions, and system documentation.

RMM & Endpoint Management

• Monitor and manage company devices using the RMM tool (updates, security, alerts).
• Perform routine patching, software deployment, and remote troubleshooting.
• Ensure workstation compliance with IT and security policies.

Desktop Support

• Provide Level 1–2 technical support for macOS/Windows devices, peripherals, and applications.
• Troubleshoot network, hardware, and software issues for on-site and remote employees.
• Maintain inventory of devices, accessories, and licenses.

Google Workspace Administration

• Manage user accounts, groups, shared drives, and security settings in Google Workspace.
• Support onboarding/offboarding workflows, including email setup, groups, and access provisioning.
• Troubleshoot Gmail, Drive, Meet, Calendar, and admin console issues.

User Access & Permissions Management

• Create, modify, suspend, and audit user accounts across core systems (NetSuite, Google Workspace, RMM, SaaS tools).
• Follow security best practices, including least-privilege access and MFA enforcement.
• Maintain documentation of access processes and approval workflows.

Onboarding & Offboarding

• Set up new-hire accounts, equipment, permissions, and workspace tools.
• Conduct IT orientation for new employees.
• Deprovision accounts and secure data access during offboarding.

What are we looking for in you?

Qualifications

• 1–2 years of experience in IT support, systems administration, or a related field.
• Basic knowledge of NetSuite, ERP workflows, or willingness to learn quickly.
• Familiarity with Google Workspace administration and SaaS management.
• Experience with RMM tools (e.g., Intune, Jamf, NinjaOne, Kandji, etc.) preferred.
• Strong troubleshooting and communication skills.
• High attention to detail and ability to manage multiple priorities.
• High level of english (C1)

About the Offer

• Type of Contract: Full-Time
• Modality: Remote
• Competitive Pay: (Depending on your experience)
• A dynamic team
• An open mind for new ideas
• Growth… growth and some more growth

Do you want to be part of our team? We look forward to your application

• KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

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