Salesforce Administrator

hace 1 semana

Desde casa, Colombia Nicasource A tiempo completo

We're seeking a dynamic Salesforce Administrator proficient in Experience Cloud and Sales Cloud. In this pivotal role, you'll leverage your expertise in Salesforce configuration and development within a collaborative, cross-functional agile environment. To thrive in this role, you'll need a deep understanding of Salesforce software and its functionalities, coupled with the ability to navigate and implement complex solutions in a fast-paced environment. Prior experience as a Salesforce Administrator or in a similar capacity will be highly advantageous, allowing you to hit the ground running and make an immediate impact.

**Minimum Qualifications**
- 1-3 years of experience as a Salesforce Administrator.
- Demonstrated extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases, ensuring data integrity and efficiency.
- In-depth knowledge of Salesforce products and their functionalities, including Experience Cloud and Sales Cloud.
- Certified Salesforce Administrator is preferred.
- Excellent communication skills and capability to collaborate effectively with clients and team members.
- Minimum English Qualifications: B1
- Remote in **LATAM**

**Main Core Actions and Their Activities and Deliverables**
- **System Configuration Maintenance**:

- Customize Salesforce to align with business requirements.
- Manage user roles, profiles, and security settings.
- Create and maintain custom objects, fields, workflows, etc.
- Document configurations and changes for maintenance purposes..
- **User Training and Support**:

- Conduct training sessions for users on Salesforce functionalities.
- Provide ongoing support and assistance to users, resolving queries promptly.
- **Data Management and Integrity**:

- Maintain data integrity within Salesforce systems.
- Perform data imports, exports, and updates while ensuring quality.
- Implement data governance policies and procedures.
- **System Monitoring and Optimization**:

- Monitor system performance and troubleshoot issues.
- Optimize system configurations to enhance efficiency and user experience.
- **Integration and App Management**:

- Integrate Salesforce with other systems seamlessly.
- **Reporting and Analytics**:

- Develop and maintain reports and dashboards for data analysis.
- Provide insights for data-driven decision-making.
- **Documentation and Compliance**:

- Maintain comprehensive documentation for Salesforce configurations and processes.
- Ensure compliance with relevant regulations and standards.

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