ServiceNow Junior Developer

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Work on a growing, dynamic team to implement new ServiceNow features, develop custom enhancements to ServiceNow applications, create new custom applications, and migrate legacy solutions to the latest technologies. Our current programs include a broad rollout of NowAssist and Predictive Intelligence capabilities, expansion of Configurable Workspace capabilities, and numerous modernization and automation initiatives.

This position offers a flexible working set-up, with options for on-site, hybrid, or remote arrangements depending on your location and preference. You'll report to our Bogota office, collaborating with global teams and stakeholders across multiple regions.

Responsibilities include the following and other duties may be assigned:

• Design, develop, or modify custom and ServiceNow applications, scripts, widgets, and services
• Analyse existing and new functionality for implementation, enhancement, or removal
• Participate in entire development lifecycle
• Design and develop integrations with third-party software
• Design and develop portal and mobile-friendly web experience components including HTML, CSS, and front- and back-end scripting
• Perform configuration of the ServiceNow platform, including workspaces, portals, workflows, flows, reports, dashboards, AI Search, Now Assist, and data imports
• Collaborates with Business Process Analysts and ServiceNow Architects to transform business requirements into technical requirements and designs
• Provide technical guidance during workshops
• Conduct testing, identify and fix bugs during all stages of the development process
• Develop system design documentation (including GUI design, if required), perform coding, and test/debug programs.
• Develop conversion and system implementation plans.
• Prepare and obtain approval of system and programming documentation.
• Recommend changes in development, maintenance, and system standards.
• Correct program errors, prepare operating instructions, compile documentation for program support.
• Create automated tests with ServiceNow Automated Test Framework
• Manage update sets/source control; support release/change management

Required Knowledge and Experience:

• Bachelor's degree
• Fluent English level
• One year of relevant experience designing, developing, and modifying apps
• Knowledge using JavaScript, HTML, CSS, AJAX, or ServiceNow platform development
• Preferred certifications: ITIL, ITSM, or ServiceNow Certified Application Developer; Experience developing custom Service Portal widgets, AI Search configuration, Flow Designer Flows, REST integrations, and Configurable Workspaces is advantageous
• Familiarity with OAuth authentication and Single Sign-on solutions

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.