Bilingual Healthcare Agent
hace 4 días
Bilingual Healthcare Agent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
JOIN OUR TEAM AS A HEALTH CARE PROFESSIONAL
What You Will Do in This Role:
Provide exceptional service for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction.
Manage customer requests, providing solutions and information while adhering to campaign protocols.
Register and report customer information in real-time, following established guidelines and systems.
What We Offer:
Competitive salary.
Indefinite-term contract: guaranteed stability.
100% remote work: connectivity allowance provided, and equipment supplied.
Office hours: Monday to Friday, full-time.
Salary increase on your work anniversary.
Free access to our e-learning platform.
Discounts at language schools to perfect your skills.
A day off for your birthday.
Requirements:
Education or experience related to healthcare/health (or the health sector).
Advanced English proficiency level.
Excellent communication skills.
Experience Level: Senior (2 to 6 years).
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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