Bilingual Customer Service Agent

hace 2 semanas

Bogotá, Bogotá D.E., Colombia OneTouch Direct A tiempo completo $800.000 - $1.200.000 al año

At OneTouch Direct, we are not just a call center; we are a dedicated team that strives to deliver exceptional service. Since our founding in 1998, we have evolved into a leading provider of contact center solutions for Fortune 500 companies, dedicated to enhancing customer experiences.

Join Our Team as a Bilingual Customer Service Agent

We are seeking enthusiastic and customer-oriented individuals who are fluent in both English and Spanish to support our diverse clientele. As a Bilingual Customer Service Agent, you will be the voice of our company, helping customers navigate their inquiries, resolve issues, and ensure satisfaction with our services.

Key Responsibilities:

  • Handle inbound customer service inquiries in both English and Spanish.
  • Assist customers with product information, account questions, and concerns.
  • Utilize strong communication skills to explain solutions clearly and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Provide feedback and insights to improve overall service delivery.
Requirements
  • High school diploma or equivalent required.
  • Fluency in both English and Spanish (verbal and written) is essential. English level: B2+
  • 1-2 years of experience in customer service or call center environment preferred.
  • Strong verbal and written communication skills.
  • Ability to handle difficult situations and resolve conflicts professionally.
  • Proficient in using computers and navigating multiple systems.
  • Ability to maintain confidentiality and professionalism.
  • A team player with a positive attitude and a commitment to customer satisfaction.
Benefits
  • Salary: COP+ uncapped commission. Bi-weekly payment through your savings account Bancolombia or Davivienda, the payment is made according to the payroll cut-offs).
  • Type of contract: Open-Ended.
  • Job security
  • Career plan
  • Spotify or Netflix membership
  • Continuance bonus

  • Bilingual Customer Service Agent

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo $40.000 - $80.000 al año

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Bilingual Customer Experience Associate

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completo MX$12.000 - MX$60.000 al año

    Job Title:Bilingual Customer Experience AssociateLocation:Bogotá, ColombiaType of Contract:Full-TimeSalary Range:$1,000 USD/monthLanguage Requirements:Fluent in Spanish (B2+) and English (C1+)We are seeking a skilled Bilingual Customer Experience Associate with strong communication and problem-solving skills to join our growing team. You will play a key...

  • Bilingual Customer Experience Associate

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completo

    Job Title:Bilingual Customer Experience AssociateLocation:RemoteType of Contract:Full-TimeSalary Range:$1,000 USD/monthLanguage Requirements:Fluent in Spanish (B2+) and English (C1+)We are seeking a skilled Bilingual Customer Experience Associate with strong communication and problem-solving skills to join our growing team. You will play a key role in...

  • Bilingual Customer Service Representative

    hace 5 días

    Bogotá, Bogotá D.E., Colombia CMVC - Your School of Progress A tiempo completo $12.000.000 - $18.000.000 al año

    We're HiringAre you fluent inEnglish and Spanish? We're looking for aBilingual Customer Service Representativeto join our team inBogotáOn-site | Cl. 127A #54-45Monday to Friday | 7:00 a.m. to 5:00 p.m.Salary: $3,000,000 COP Join aneducational project with social impactwhere you'll connect with prospective students interested in studying at international...

  • Bilingual Sales Customer Service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia KEUKENEXPO A tiempo completo $12.000.000 - $18.000.000 al año

    Location: Bogotá – On-site Contract type: Permanent – Indefinite term Schedule: 42 hours per week, 2 days off Salary: $3,000,000 COP + legal benefits + CommissionsAbout The RoleJoin our team at IGT Solutions, where we are looking for Bilingual Sales Advisors (English B2+) to represent well-known brands in the hospitality and tourism sector, including...

  • Bilingual Healthcare Agent

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Conduent A tiempo completo US$500.000 - US$1.500.000 al año

    DescriptionBilingual Healthcare AgentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part...

  • CST Customer Service Agent, Bogotá

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Strategic Properties A tiempo completo

    Job DescriptionWe are seeking a Customer Service Agent to join our property management team. This role is essential for providing outstanding support to tenants. The ideal candidate will possess excellent communication and problem-solving skills, along with the technical ability to manage call systems and communication platforms. The role includes...

  • Bilingual Customer Service Representatives

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Gallagher A tiempo completo US$30.000 - US$60.000 al año

    Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right.   We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.   At Gallagher, you'll find more than a job; you'll find a culture built on trust,...

  • Bilingual Customer Service Representatives

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Gallagher A tiempo completo US$300.000 - US$600.000 al año

    IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right.We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by...

  • Customer service

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Deployment Logistics A tiempo completo $6.000.000 - $12.000.000 al año

    EnDeployment Logistics S.A.S.buscamos unCustomer servicepara apoyar y coordinar procesos de exportación, asegurando el uso eficiente de los recursos y el cumplimiento de tiempos. Sus principales tareas incluyen gestionar reservas y cierres documentales, coordinar con proveedores, clientes y agentes, tramitar y revisar documentación para aduanas y...