Assoc. Manager, Engineering

Job Title

About the Area/Department:

Airline Operations aims to manage applications which help manage activities done airline , their agents and the passengers - Departure control system including:

 We are on the lookout for an Engineering Associate Manager to lead the expansion of our new development hub in Bogotá.

As part of our team, you will have the unique opportunity to build and expand this hub from the ground up. We seek a visionary leader who shares our passion for the travel industry. You will play a critical role in shaping the future of travel by hiring a diverse team of professionals, including development engineers, product definition analysts, and quality engineers, providing them with the support they need to excel. Joining us means becoming part of a global diverse network of motivated engineers and experts who are dedicated to teamwork, innovation, and making a significant impact in the world. 

In this role you'll:

Common accountabilities: 

• Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions. 
• Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager.  
• Acts as a reference across multiple areas, anticipating solutions to complex problems.  
• Optimizes efficiency based on knowledge and experience with policies, procedures and business plans.  

Specific accountabilities: 

Accountability / Business acumen:  

• Define and share the technical/functional team roadmap and vision according to the department/division/company objectives 
• Report on team activities 
• Be accountable for the performance and results of a unit within own discipline or function 
• Develop plans and priorities to address resource and operational challenges 
• Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans 
• Moderate budgetary impact on business 
• Decisions are guided by policies, procedures and business plan; receive guidance from senior manager 

Technical excellence:

• Timely manage the investigation and resolution of production support issues and customer inquiries 
• Collaborate with other software development, architecture, solutions, and QA teams to ensure that software systems are designed for testability, stability, scalability, and performance. 

Communication 

• Ensure timely and appropriate communication to team members regarding company/organization information

About the ideal candidate:

We are searching for a builder at heart, committed to creating not just a team, but a community where innovation thrives, and individuals can grow. The ideal candidate will have exceptional communication skills, capable of bridging gaps across diverse teams and cultures with a knack for servant leadership. You will foster an environment where team members feel valued, supported, and empowered to make a difference. Your commitment will not only advance our technological goals but also nurture a culture valuing sustainability, inclusivity, and well-being.

We expect our engineering managers to embody the spirit of exploration, collaboration, and meaningful contribution. You will lead by example, demonstrating your ability to dive into technical challenges, innovate solutions, and guide your team through complex issues with a hands-on approach. Your technical acumen and problem-solving skills will be key in empowering your team to overcome obstacles and achieve our mission. 

If you are ready to take on this challenge and make a significant impact in the world of travel, we would love to hear from you. 

Technical environment: 

• Programming languages: C++, Python, TypeScript. 
• Software versioning: git, bitbucket 
• Cloud: Kubernetes, OpenShift, and Microsoft Azure ecosystem.  
• Database: Oracle, Couchbase, SQL 
• Practices: SAFe, CI/CD, DevOps, FinOps, Automated Testing (e.g., Robot Framework)

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.