Support Services Supervisor

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Hy Cite A tiempo completo

Support Services Supervisor
El Support Service Supervisor supervisará y ayudará al equipo local del servicio de asistencia en el desempeño de sus funciones, como responder a las consultas de los clientes y resolver problemas o quejas para ofrecer una experiencia de servicio de primera clase.

Requisitos

  • Título Profesional (En caso de no contar con el título, aplica equivalencia mínima de 2 años en Hy Cite con contrato de trabajo en posiciones de Customer Service o Distributor Service).
  • Excelente capacidad de comunicación y liderazgo.
  • Conocimiento en métricas de call center.
  • Manejo de herramientas de CRM y software de call center.
  • Dominio avanzado del paquete de Microsoft Office (MS Word, MS Excel, MS Power Point).
  • Visto bueno del Gerente actual del área al que reporta.
  • Antigüedad: 1 año en la posición actual.
  • Skills: Liderazgo y toma de decisiones, Resolución de problemas, Trabajo en equipo, Empatía y orientación al cliente, Organización y gestión del tiempo.

Fecha límite de postulación hasta el 12 de noviembre de 2025.

CON

  • Bogotá, Bogotá D.E., Colombia Qatar Airways A tiempo completo

    We have an exciting opportunity to join our team as an Airport Services Duty Supervisor. This role will be based at our new station in Bogota, Colombia.Reporting directly to the Airport Services Manager, you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways...

  • Customer Support Agent

    hace 2 días


    Bogotá, Bogotá D.E., Colombia Expatrio Global Services A tiempo completo

    JOIN EXPATRIO Expatrio is an ambitious Berlin-based start-up in the field of Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent (Spanish & Chinese) - LatAm (Remote Freelance) Our goal is to make the way to and in Germany as easy as possible for international students. If you want to support us in this goal, then you...

  • Facilities Supervisor

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia JUJUR A tiempo completo

    Position: Facilities SupervisorLocation: Bogota, ColombiaEmployment type: Full-timeWork model: on-site DUTIES AND RESPONSIBILITIES:Maintain and store documentation efficiently to ensure accuracy and accessibility.Keep facility records up to date and compliant with company policies and standards.Support the development, implementation, and communication of...


  • Bogotá, Bogotá D.E., Colombia Continuum Global Solutions A tiempo completo

    About the Role:We are seeking a Technology Site-Level Support Supervisor to lead and manage IT operations at the site level. This role is responsible for ensuring the delivery of efficient technology solutions, supervising technical staff, and maintaining high service standards for internal and external clients. Key Responsibilities:Develop and implement IT...


  • Bogotá, Bogotá D.E., Colombia Continuum Global Solutions A tiempo completo

    Bogotá, Bogotá D.C., CO, 111611Description:About the Role:We are seeking aTechnology Site-Level Support Supervisorto lead and manage IT operations at the site level. This role is responsible for ensuring the delivery of efficient technology solutions, supervising technical staff, and maintaining high service standards for internal and external clients.Key...

  • Supervisor, Pre

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Veho A tiempo completo

    About The Role We are growing our Delivery & Client Operations leadership team, searching for our newest Supervisor. You will work cross-functionally with our internal teams, providing insight and resolution for logistical needs and exceptions. You will also be responsible for communicating critical changes to the team and assigning associates to specific...

  • Accounting Supervisor

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Biz Latin Hub A tiempo completo

    Our team in Colombia continues to growAt Biz Latin Hub, we are looking for anAccounting Supervisorto join our team in Bogotá. If you have strong experience in accounting operations, enjoy leading processes for multiple clients, and want to be part of a collaborative and multicultural environment,this opportunity is for you Key Responsibilities Supervise and...


  • Bogotá, Bogotá D.E., Colombia Pyramid Consulting, Inc A tiempo completo

    Job TitleOrder-to-Cash (O2C) Supervisor – GBSJob SummaryThe O2C Supervisor is responsible for overseeing end-to-end Order-to-Cash operations within the Global Business Services (GBS) organization, supporting customers. This role ensures timely order processing, accurate billing, effective credit management, and efficient collections while maintaining high...


  • Bogotá, Bogotá D.E., Colombia ScotiaGBS Colombia del grupo Scotiabank A tiempo completo

    We are looking for our nextOfficer, Corporate Credit Services.You'll handle email triage, review loan instructions, process credit documents, validate lending calculations, and maintain accurate balances—ensuring compliance with credit authorizations and limits. You'll also support exception management, operational reporting, and quality control...

  • Cloud Services Intern

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Red Hat A tiempo completo

    The Red Hat Consulting Services team is looking for a Cloud Services Intern with experience in Infrastructure to join us in Bogota D.C, Colombia. You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses. You'll support the on-site or remote implementation of Red Hat's...