Value Assurance Specialist

The Value Assurance Specialist is responsible for ensuring that all initiatives executed by the Data & Artificial Intelligence department generate measurable and sustainable business value for Viamericas. This role leads the prioritization, valuation, and benefit realization of internal initiatives and cross-departmental requirements, aligning them with Data & A.I.'s strategic mandate and the company's data-driven transformation goals. This position also serves as the central leader of business knowledge within the Data & A.I. organization, consolidating, documenting, and maintaining the understanding of business processes, KPIs, and strategic context needed to ensure that all data and AI initiatives are fully aligned with operational realities and business objectives.

Additionally, the Value Assurance Specialist oversees the team responsible for correcting data pipeline errors created outside proper architectural governance—particularly those built without the involvement of the Solutions Architect—and ensures the timely update and maintenance of ViaReports dashboards and reports owned by the Data & A.I. department.

By quantifying expected value, validating realized results, and leading cross-functional coordination, this role ensures that Data & A.I. becomes a high-impact enabler of growth, profitability, and operational excellence for Viamericas.

Duties And Responsibilities

• Strategic Prioritization & Portfolio Management
• Establish and maintain the Data & A.I. Initiative Prioritization Framework, ranking opportunities based on strategic alignment, feasibility, and value contribution
• Evaluate and validate incoming requests, determining alignment with the Data & A.I. mandate
• Build and maintain the Value Roadmap, consolidating the department's project portfolio

Value Estimation & Business Impact Analysis

• Quantify potential impact of initiatives in terms of transaction growth, revenue uplift, margin improvement, operational efficiency, and customer experience
• Develop business cases, value models, and financial projections, and leading AI strategy frameworks
• Validate assumptions and ensure value models reflect business context and data realities

Execution Follow-Up & Value Realization

• Monitor progress of initiatives to ensure effective execution and delivery of expected business outcomes
• Lead post-implementation reviews to compare estimated vs. realized value and identify gaps or corrective actions
• Coordinate with analysts to track value KPIs using dashboards developed by the Visualization team

Leadership of Business Knowledge

• Serve as the primary custodian of business knowledge within the Data & A.I. department
• Ensure all teams have a clear understanding of business processes, operational KPIs, customer behavior, compliance considerations, and profitability levers
• Translate business context into requirements for Data Engineering, Analytics, Governance, and AI teams

Operational Oversight of Data Flows & Reporting

• Lead the team responsible for diagnosing and resolving issues in data pipelines developed without Solutions Architecture supervision, ensuring data integrity and reliable operations
• Oversee the accurate and timely updating of ViaReports dashboards and reports owned by the Data & A.I. department
• Coordinate with Data Engineering and the Solutions Architect when escalations or structural redesign are required

AI-Enabled Value Assurance

• Apply AI-assisted techniques for improved prioritization, predictive value modeling, and risk scoring
• Identify AI-driven opportunities to enhance automation, quality, and operational efficiency across Data & A.I. initiatives

Supervisory Responsibilities

• Manage and coach the Project Manager and Value Assurance Analysts

Requirements And Skills

• Experience & Technical Skills
• Experience in value assurance, strategic analytics, business analysis, AI strategy, or initiative portfolio management
• Strong financial modeling and benefit realization capabilities
• Understanding of data pipelines, BI ecosystems, and data architecture integrations (useful for supporting ViaReports and pipeline remediation)
• Excellent communication skills in English and Spanish

Soft Skills

• Strategic thinker with strong analytical and organizational skills
• Ability to influence without authority and build cross-functional alignment
• Strong leadership and mentoring skills for a multidisciplinary team.

Education

• Bachelor's degree in Business, Engineering, Data Science, Economics, or related field
• Specialization or Master's degree preferred

Working Conditions

• Hybrid in Medellín, with on-site attendance three days per week
• Hardware is set up for you to work from home
• Performance Bonus
• Flexible hours - make your schedule
• Diverse and multicultural work environment
• An innovative environment with the structure and resources of a leading multinational
• Here you can grow at the speed of your learning curve
• This position may require weekend and evening work as we collaborate with our partners internationally on audits and in support of corporate initiatives

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.