Presales Solution Architect

Position Summary
What success looks like in this role:
This is a key position in The DWS Business Units (BU) Go-To-Market (GTM) Team.

Working with Sales, Account Management, Business Partners, Service Delivery, Legal and Finance you apply your presales outsourcing experience, business expertise, and commercial acumen to develop leading outsource solutions in response to proposal requests and across global clients.

This critical role is focussed on Solution development and supports the BU by driving increased win rates for new clients and improving portfolio adoption across existing accounts. Within this role, the Solution Architect creates unique value to Unisys Outsourcing clients through the oversight and support of solutions that utilize Unisys standard portfolio offerings while applying a consistent solution architecture methodology to drive requirements based solution approach

Position Accountabilities & Major Tasks
The Solution Architect has a strong understanding of portfolio offerings, is capable of supporting the assessment of client requirements, and robustly developing the costing and related documentation. All in order to create a high value service solution to the client.

You will be successful in this role if you have:

• The successful candidate has experience as a technical and personnel leader supporting organization goals, needs and objectives through operational and strategic oversight/solution development, for: Digital Workplace Services including at least one but preferably two of the following:
• Service Desk, Field Services, Modern Device Management including mobile devices
• Additional skills can be Transformational Services, Collaboration, Workplace as a Service, Asset Management and Proactive experience Management.
• Strong English language skills are mandatory
• Spanish and Portuguese skills would be an advantage
• Relevant presales and technical experience in the IT industry – selling/procuring outsourcing/infrastructure services solutions.
• Knowledge of the business, industry, and market, as well as sales strategies, account/program management, service delivery, and financial analysis.
• Requires knowledge of technical services, outsourcing and operational support in the enterprise and digital workplace environment.
• Experience in tailoring presentations to client needs and varying levels of technical understanding.
• Excellent understanding of client service delivery and customer driven IT infrastructure services environment.
• Ability to adapt and perform in an environment that is continually changing and evolving.
• Excellent client relationship skills and the ability to work collaboratively in a matrix management structure

• Sound knowledge of ITIL principles

• Desirable:

• Bachelor's degree or equivalent work experience

• Formal ITIL v3 qualifications at the Foundation level or higher
• Knowledge of IT service management technologies and architectures
• C-Suite consulting experience

• Leadership of high performing solution/bid teams

• Key Skills:

• Loyalty and passion

• Analytical, diagnostic, project management and problem solving skills.
• Excellent proposal writing skills.
• Excellent interpersonal skills.
• Excellent presentation and communication skills with the ability to work effectively with senior management and service delivery teams.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.