Workforce Management Specialist
hace 19 horas
Position: Workforce Management Specialist
Location: Bogota, Colombia
Employment type: Full-time
DUTIES AND RESPONSIBILITIES- Assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage, including opening and closing of service areas.
- Organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows.
- Collaborate with HR and team leads to manage time-off requests, approve schedules, and ensure all shifts are properly staffed.
- Prepare and maintain daily staffing and attendance reports, verify work hours, process schedule changes, and complete other administrative tasks as assigned.
- Develop and maintain effective staffing plans that support operational goals across departments.
- Track employee attendance and ensure compliance with internal policies and legal requirements.
- Prepare shift transition documentation to support consistent handovers between shifts.
REQUIREMENTS:
- Native or fluent in Portuguese (B1/2 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
- Proven ability to efficiently coordinate staffing schedules and manage multiple priorities.
- Proficiency in Microsoft Excel and experience using workforce management or scheduling software.
- At least 6 months in a similar scheduling or coordination role, with the ability to work independently.
- Flexibility to work within a rotating 24/7 shift schedule.
- Familiarity with relevant labor laws and compliance standards related to workforce scheduling and attendance.
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development
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