Turbo Operations Junior Analyst

hace 1 semana

Medellín, Antioquia, Colombia Rappi A tiempo completo $1.200.000 - $2.400.000 al año

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds

Do you want to know why Rappi?

WE SEE OPPORTUNITIES where others see problems

WE SEE CLOSE where others see distance

WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission

Check out how it will impact our ecosystem:

Tu rol será de capacitar y acompañar al personal del restaurante en la misión retadora de entregar órdenes en 10 min.

As part of Rappi, you will be responsible for:

Acompañamiento en Aperturas de Nuevas Tiendas:

  • Coordinar y supervisar la apertura de nuevas tiendas Turbo.
  • Asegurar que todos los procesos operativos estén en funcionamiento adecuado desde el inicio.

Reclutamiento de RTs por Microzona:

  • Reclutar y seleccionar Recursos de Transporte (RTs) para cubrir las microzonas asignadas.
  • Coordinar con el equipo de recursos humanos para asegurar el cumplimiento de los requisitos y perfiles adecuados.

Revisión de Métricas Operativas por Microzona:

  • Monitorear y analizar las métricas operativas de cada microzona.
  • Generar informes sobre el desempeño y proponer mejoras si es necesario.

Visitas Operativas a Aliados:

  • Realizar visitas regulares a aliados para verificar el cumplimiento de tiempos de llegada de los RTs y tiempos de entrega a los clientes.
  • Identificar y resolver cualquier problema operativo que pueda surgir.

Reuniones Semanales con Equipos Comerciales:

  • Conducir reuniones semanales con equipos comerciales para presentar avances operativos y discutir nuevos objetivos.
  • Asegurar una comunicación efectiva y la implementación de estrategias para alcanzar los targets establecidos.

Soporte en Vivo para Tiendas Turbo:

  • Brindar soporte operativo en tiempo real a las tiendas Turbo.
  • Resolver problemas operativos y asegurar el correcto funcionamiento de las tiendas.

Gestión de Órdenes a través de Lupe:

  • Administrar y gestionar las órdenes mediante la plataforma Lupe.
  • Asegurar la correcta ejecución y seguimiento de las órdenes.

Informe de Consecuciones de RTs por Microzona:

  • Elaborar informes detallados sobre las consecuciones de RTs en cada microzona.
  • Proveer datos y análisis para la toma de decisiones estratégicas.

Gestión de Disponibilidad de Aliados y RTs por Microzona:

  • Gestionar la disponibilidad de aliados y RTs a nivel de macrozona para asegurar una cobertura adecuada.

Gestión de Indicadores para Equipos Comerciales:

  • Monitorear y gestionar los indicadores de desempeño para los equipos comerciales.
  • Proveer retroalimentación y recomendaciones para mejorar los resultados.

Good and now, what are the requirements for me to be part of this neon universe?

Indispensable tener moto

Worker type:

Contractor

Company:

Rappi Technology Colombia

For more information check our website and check our reviews on Glassdoor

we are waiting for you to build and deliver the magic together #Rappi

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