Accounts Receivable Clerk
hace 6 días
About the Role
The Accounts Receivable Specialist is responsible for managing customer invoicing, payment tracking, collections follow-up, and ensuring accurate financial records within NetSuite. This role supports the company's cash-flow health by maintaining timely billing, identifying discrepancies, and partnering with internal teams and clients to resolve outstanding issues. Strong attention to detail, communication skills, and ownership are essential to succeed in this position.
Responsibilities
- Generate and send customer invoices in NetSuite with accuracy and timeliness.
- Monitor accounts to identify outstanding balances and overdue payments.
- Conduct collection calls/emails professionally to secure payments and resolve discrepancies.
- Record payments, reconcile accounts, and ensure proper posting within NetSuite.
- Investigate and resolve billing issues, credits, disputes, or adjustments.
- Prepare A/R aging reports, weekly updates, and cash-collection forecasts.
- Collaborate with Sales, Operations, and Customer Success teams to clarify billing-related questions.
- Maintain organized documentation and comply with internal financial controls.
Qualifications
- English level: B2 High (required).
- Experience: At least 1 year working in Accounts Receivable, billing, or collections.
- Tools: Previous experience working with NetSuite is required.
- Strong understanding of invoicing, reconciliation, and basic accounting principles.
- Excellent communication skills and customer-centric approach.
- High attention to detail, organization, and ability to manage multiple accounts simultaneously.
- Ability to work in a fast-paced environment with tight deadlines.
Required Skills
- Strong attention to detail.
- Excellent communication skills.
- Customer-centric approach.
- Ability to manage multiple accounts simultaneously.
Pay range and compensation package
Details regarding pay range or salary or compensation are not specified.
Location:
Medellin or Barranquilla
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